Content Editor

at  Travel Counsellors

ABOUT US

Here at Travel Counsellors, our customers, communities and colleagues lie at the heart of everything that we do - and that’s what makes us special. For us, relationships come before transactions, and we are there for our customers, connecting with them on a deeply human level through the moments that matter.
We’ve been changing lives for over 28 years as the leading travel marketplace for self-employed travel entrepreneurs, empowering over 1,900 global independent travel agents to run successful leisure and corporate travel businesses. We pride ourselves in remaining a company that truly cares and one that has never wavered from its purpose; to redefine what personal means for a travel business.
Our Travel Counsellors are supported by a team of over 250 super talented people in our Support Offices to help them create unique, inspiring, and exciting experiences for their customers, building lasting personal relationships that brings them back to us, time and time again.
Our unique approach within the workplace – as well as towards customers – has seen us receive numerous awards and accolades, including being named as The Best Place to Work in Travel at the 2022 TTG Travel Industry Awards, as well as being the first travel company to be awarded the Queen’s Award for Enterprise in the Innovation category!
We are currently expanding at a phenomenal rate – on the back of what is our record year in terms of revenue (over £800m) and so are looking for like-minded individuals to join our dedicated Head Office team, to help the company continue to flourish.

SKILLS AND EXPERIENCE REQUIRE

• Previous experience in content editing, curation of at least 2 years.
• Familiarity with AI tools for content enhancement and a keen interest in staying updated with related technologies.
• A passion for creating exceptional customer experiences.
• Entrepreneurial spirit with a proactive approach to tasks and a proven ability to think creatively.
• Strong written and verbal communication skills to convey ideas effectively.
• Self-motivated with a dedication to process improvement and continuous learning.

ABOUT THE ROLE

The Content Editor at Travel Counsellors in Manchester plays a pivotal role in enhancing customer experiences through the curation and optimisation of content.
This role is a new and exciting addition to our team, and as a digital first business, we are keen to have someone who is entrepreneurial in spirit and has innovative thinking. With an appetite to effectively use the right digital solutions to deliver efficiently.
The Content Editor will significantly impact how customers perceive and interact with our holiday offerings and be a role model for our values, with a can-do attitude.