Content Management Analyst (fixed-term, 6 months)

at  Wolters Kluwer

#BETHEDIFFERENCE

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Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software & information solutions that the world’s leading professionals rely on, in the moments that matter most.
You’ll be supported by collaborative colleagues who share a purpose. We are 21,000 people unique in our dreams, life stories, abilities, and passions who come together every day with one ambition: to make a difference. We do our best work together, connecting to create new innovations with impact.
The Content Management Analyst is responsible for complex research and analysis of insurance statutory and regulatory materials.
This analysis is used by the Analyst to prepare content that is used in the development and maintenance of our insurance compliance products. All work need to be performed with a high level of accuracy, consistency and timeliness.

Essential Duties and Responsibilities:

• Performs high-level insurance compliance regulatory research and effectively explains the research in our compliance product content or in response to customer inquiries
• Produces accurate and comprehensive production submissions by identifying all regulatory actions within product scope
• Responds to complex customer inquiries regarding product content and regulatory clarification often involving contact with individual State Insurance Departments and other agencies and coordinates responses to complex requests
• Contributes significantly to the development and maintenance of our compliance-based products
• Categorizes regulatory content according to pre-set schema using Web-based and other production tools
• May review content developed by others for content accuracy and style
• May participate on special projects
• Performs reporting tasks of a complex nature Identifies trends in content areas and translates into new product development and existing product enhancement suggestions
• Obtains and applies a working knowledge of current technologies in the specific business unit
• Makes efforts to understand customer and market, applies this understanding to enhance products
• May coordinate resource allocation for projects and may provide mentorship and direction to others as assigned
• Develops contacts and build slinks with state agencies and representatives of state legislative bodies

Education and Skills:

• Bachelor’s degree - desirable
• Strong practice systems development skills and broad computer systems and applications knowledge
• Proficiency with Word and Excel computer programs, as well as internet knowledge
• Fluency in English is mandatory
• Analytical skills
• Strong organizational skills
• Able to work in a team environment
• Flexible and responsive to change
• Deep understanding of markets and customer needs
• Insurance industry professional designations and/or legal background desirable

Our offer:

• Room for personal development through external, internal training tools and learning and development program #GROW
• Yearly performance bonus based on your seniority
• Referral bonus, meal vouchers, monthly allowance, gift vouchers twice a year
• Corporate Health Insurance
• Mindfulness and Wellbeing programs (Wellbeats, MyQuillibrium, Compsych, Mind & Body webinars)
• Up to 28 days of annual leave based on seniority
• We have a strong Work from Home culture and take into consideration punctual needs and more
• Flexible working schedule

• Performs high-level insurance compliance regulatory research and effectively explains the research in our compliance product content or in response to customer inquiries
• Produces accurate and comprehensive production submissions by identifying all regulatory actions within product scope
• Responds to complex customer inquiries regarding product content and regulatory clarification often involving contact with individual State Insurance Departments and other agencies and coordinates responses to complex requests
• Contributes significantly to the development and maintenance of our compliance-based products
• Categorizes regulatory content according to pre-set schema using Web-based and other production tools
• May review content developed by others for content accuracy and style
• May participate on special projects
• Performs reporting tasks of a complex nature Identifies trends in content areas and translates into new product development and existing product enhancement suggestions
• Obtains and applies a working knowledge of current technologies in the specific business unit
• Makes efforts to understand customer and market, applies this understanding to enhance products
• May coordinate resource allocation for projects and may provide mentorship and direction to others as assigned
• Develops contacts and build slinks with state agencies and representatives of state legislative bodie