Content Management Analyst

at  Wolters Kluwer

.
Job Summary
The Content Management Analyst is responsible for designing and testing software for use by CPA firms and corporations using our development and research tools. This position is based out of our Wichita, KS office.
The Content Management Analyst will support both annual update and enhancement efforts for various taxing authorities inside ProSystem and Axcess Tax. Through our extensive training program, you will learn to define, analyze, design and support the tax software. You will also make recommendations for improving the usability of the product, and you will provide occasional customer assistance during peak filing seasons. Cutting edge tax research tools are available for the analyst reference.

Responsibilities:

• Designs the complete user experience for all assigned products, including input, calculations, help screens, electronic filing, and printing functionality
• Conducts product testing and debugging of tax programs to ensure accuracy and complete functionality.
• Tests assigned products and cross-test products designed by other analysts
• Provide seasonal customer support
• Demonstrate strong analytical and problem-solving skills

Qualifications:

Education:

• Bachelor’s Degree in Accounting, Finance, Math or related field or equivalent experience.

Other Relevant Experience, if Available

• Designs the complete user experience for all assigned products, including input, calculations, help screens, electronic filing, and printing functionality
• Conducts product testing and debugging of tax programs to ensure accuracy and complete functionality.
• Tests assigned products and cross-test products designed by other analysts
• Provide seasonal customer support
• Demonstrate strong analytical and problem-solving skill