Content Manager

at  CHEIL SINGAPORE PTE LTD

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.
For more information, visit us at: www.cheil.com.
As part of our expansion for our regional business expansion in the area of content services, we are inviting candidates for the position of:

REQUIREMENTS:

• Graduate degree in any discipline
• Minimum 3 years of relevant experience in Content management/operation process
• Demonstrated passion for delivering a positive customer experience and maintain composure in difficult situations.
• Confident in using MS-office (especially Excel)
• Ability to effectively and efficiently complete difficult goals or assignments.
• Strong interpersonal and communication skills.
• Experience with brand compliance, design systems and DevOps Tools (AEM & JIRA) is a plus
• Ability to start immediately will be advantageous

• Global Design Operation with Standard Guideline & Policy
• Operation governance with process management
• Responsible for content management and content strategy of websites in multiple Southeast Asian markets
• Responsible for ongoing weekly and monthly reports of multi-market operations
• Review web sites/ ad Creative/ video for content quality based on Content Guidelines
• Thoroughly check ad content with quality and accuracy.
• Analyze data and evaluate trends/ patterns as guidelines.
• Recommend generic pattern to be translated into rules.
• Escalating questions/issues from the team regarding the process and cascading updates to the team.
• Preparing & Maintaining Training documents, SOPs & any other documents.
• Preparing weekly process reports & sending out to the concerned people.
• Monitoring workflow and re-assignment in the team & handling shift-issues, daily stand-ups, updates and escalations.
• Manages the workflow of content publishing and relevant approval/escalation
• Constantly obtains feedback to enhance and continuously make improvements