Content Moderator (CO)

at  Centroteam

We are a thriving company in the eCommerce space, with operations worldwide. We offer employees a balance between the stability of a larger organization, while maintaining our culture of an innovative, leading-edge startup. The head office is located in Montreal and we have offices in Canada, United States and Europe (Cyprus, Georgia and Ukraine).
Our product: It is the original clip marketplace delivering authentic content from studios to consumers worldwide.
Now we’re looking for a Content Moderation Specialist from Colombia, who will be providing consumers all around the world with the best surfing experience possible. You will be responsible for keeping the websites up to date, while always maintaining the quality level to its maximum. Your role is key to ensuring safe surfing for our customers and protecting the company and our customers.

REQUIREMENTS:

• You enjoy helping people and giving exceptional customer service.
• Previous call center experiences are a benefit.
• Proficient with computers and web browsers; capable of multi-tasking across multiple systems.
• Ability to identify and solve problems independently.
• Comfortable with repetitive tasks.
• Office or Google Suite experience.
• Hard-working with the ability to work without supervision.
• Fluency in spoken and written English.

• Analyze & review video content, making sure it meets our terms of service. This
• may include sensitive content.
• Review performer documents, verifying age, consent, and validity.
• Communicate with creators, relaying important information, updates, and problem-solving.
• Report on terms of service violations quickly and accurately.
• Communicate with your manager and team daily to align processes.