Content Specialist, Corporate Actions

at  LSEG London Stock Exchange Group

Join our diverse team as a Content Specialist and chip into our mission of delivering outstanding content solutions! As a key player, you’ll collaborate with cross-functional teams, ensuring flawless communication and efficient project execution. We are looking for new team members with growth mindsets to match their skills. We offer a wonderful working environment that balances performance, a sense of belonging, and a great work-life balance. We want to help you grow into the outstanding team members and colleagues that we know you can become.

Roles and Responsibilities

• Collaborate with Content, Development and Product Teams.
• Lead strategic client accounts and regular client interactions.
• Document client requirements and client interactions.
• Engage with key stakeholders such as data strategy and support the Content Initiatives.
• Take end to end ownership of data related issues, including database infrastructure and maintenance procedures and knowing whom to involve from Content and/or Technology (Development).
• Partner with Customer Success teams and support them on pre-sales initiatives and other activities such as reviewing RFP and RFI submissions and client onboarding.
• Work closely with the various partners in the Development team. Handle requirements writing, project planning, project execution, UAT, defect fixing and delivery of projects.
• Provide direction in drafting requirements documents, cleanse activities, research and project initiatives.
• Translate external market policies, rules, changes in regulations and events into internal and operational requirements.
• Proactively discuss and call out any service issues using the appropriate channels. Take end to end ownership of the customer concerns.
• Develop a strong inclination towards various automation and simplification.
• Drive service excellence across Content teams for our customers internally and externally.
• Take the lead in assessing field comparison or data coverage comparisons with competitors. Provide a summary of findings/recommendations as needed.
• Represent the data groups in projects or discussions that significantly affect how data is stored, maintained and/or organized and provide expert-level contribution to these discussions.

Required Skills

• Good understanding of Corporate Actions Content, Content Distribution platforms and Products.
• ISO 15022 knowledge and its applicability across the asset classes.
• Excellent Project Management, Business Analysis and Requirement writing skills.
• Knowledge of SQL and or Python Skills.
• Excellent communication skills.
• Good analytical and problem-solving skills
• Experience in stakeholders’ management

• Collaborate with Content, Development and Product Teams.
• Lead strategic client accounts and regular client interactions.
• Document client requirements and client interactions.
• Engage with key stakeholders such as data strategy and support the Content Initiatives.
• Take end to end ownership of data related issues, including database infrastructure and maintenance procedures and knowing whom to involve from Content and/or Technology (Development).
• Partner with Customer Success teams and support them on pre-sales initiatives and other activities such as reviewing RFP and RFI submissions and client onboarding.
• Work closely with the various partners in the Development team. Handle requirements writing, project planning, project execution, UAT, defect fixing and delivery of projects.
• Provide direction in drafting requirements documents, cleanse activities, research and project initiatives.
• Translate external market policies, rules, changes in regulations and events into internal and operational requirements.
• Proactively discuss and call out any service issues using the appropriate channels. Take end to end ownership of the customer concerns.
• Develop a strong inclination towards various automation and simplification.
• Drive service excellence across Content teams for our customers internally and externally.
• Take the lead in assessing field comparison or data coverage comparisons with competitors. Provide a summary of findings/recommendations as needed.
• Represent the data groups in projects or discussions that significantly affect how data is stored, maintained and/or organized and provide expert-level contribution to these discussions