Content Specialist (Customer and Partner focused)

at  Lightspeed

Hi there! Thanks for stopping by
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re seeking a Senior Content Specialist to join our Marketing team in Montreal.
As a key member of Lightspeed’s dynamic in-house marketing and content team, you will primarily support our customer and partner marketing initiatives.
What you’ll be doing:
You’ll spend your days creating and distributing impactful content that resonates with customers, leads and partners, helping to support campaigns that expand our reach into new and existing markets. Your work will have a direct impact on positioning Lightspeed as the leading commerce platform for retail and hospitality merchants.

What you’ll be responsible for:

• Producing high quality content across all messaging channels; you’ll work on various content types including landing pages, sales and partner enablement materials, case studies, video scripts, blogs and more
• Assisting the Content, Customer Marketing, and Partner Marketing teams in the planning and development of content
• Executing the Lightspeed content strategy and vision across all channels
• Executing content projects, working closely with various team members including Product Marketing, Partner Marketing, Customer Marketing, as well as our Growth, Content and Design teams
• Sharing published content on social media
• Periodically reporting on the performance of your content marketing efforts

What you’ll be bringing to the team:

• 3+ years experience in content production, communications, copywriting, preferably B2B
• You’re a master communicator with experience engaging with businesses
• Proven record of delivering content across different channels and formats
• You can manage multiple projects at the same time
• Strong understanding of SEO
• Ability to write and produce acquisition-driven content
• Proficiency in both English and French

Even better if you have, but not necessary:

• B2B and/or SaaS experience
• A retail and/or hospitality background
• Experience with managing Facebook, Instagram and Linkedin business accounts
• Experience with Wordpress (CMS), Google Analytics and Canva (or similar)

Who you are:

• You’re an expert copywriter who takes pride in their craft
• You’re organized and structured in your approach to your work
• You have strong people skills and thrive in a fast-paced, cross-functional environment

Perks:

• Ability to do your job in a truly flexible hybrid environment (3 days/week in the office);
• Genuine career opportunities in a company that’s creating new jobs every day;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed RSU program (we are all owners)
• Flexible working policy; 3 days per week in the office
• Health insurance
• Health and wellness benefits
• Possibility for transit fees to be covered
• Paid leave assistance for new parents
• Linkedin learning
• Volunteer day

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. .
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Lightspeed handles your information in accordance with our Applicant Privacy Statement.

• Producing high quality content across all messaging channels; you’ll work on various content types including landing pages, sales and partner enablement materials, case studies, video scripts, blogs and more
• Assisting the Content, Customer Marketing, and Partner Marketing teams in the planning and development of content
• Executing the Lightspeed content strategy and vision across all channels
• Executing content projects, working closely with various team members including Product Marketing, Partner Marketing, Customer Marketing, as well as our Growth, Content and Design teams
• Sharing published content on social media
• Periodically reporting on the performance of your content marketing effort