Continuous Improvement Lead

at  WISE

Company Description
Wise is a global technology company, building the best way to move and manage the world’s money.

FOR EVERYONE, EVERYWHERE.

More about our mission and what we offer.
Job Description

WE’RE LOOKING FOR A CONTINUOUS IMPROVEMENT LEAD!

Are you a seasoned leader with a passion for enhancing processes and a genuine drive to make a difference? Our Continuous Improvement team is looking for a talented CI Lead to join us. You’ll play a crucial role in a Servicing squad by executing improvement initiatives and fostering a culture of operational excellence.

• Lead your team to drive effective execution of improvement projects and initiatives.
• Collaborate with Operations leads, Product Managers, and other functions to ensure synergy in improvement efforts.
• Monitor and enhance CI operations performance within your domain.
• Champion a culture of knowledge sharing and mentor team members in key areas like process mapping and project management.
• Influence product roadmaps to integrate improvement opportunities.
• Develop frameworks to identify product or process defects and opportunities for improvement.
• Organize regular reviews of CI activities, ensuring alignment with organizational goals.
• Provide guidance and support team’s career development.
• Foster a customer-focused environment where enhancing customer experience is the priority.
  Qualifications