Contract and Warranty Administrator

at  Bluetownonline Ltd

Job Title: Contract and Warranty Administrator
Location: Leeds
Salary: Competitive and dependant on experience
Job type: Full-time, Permanent.

THE ROLE:

Steadplan currently have an exciting opportunity for an experienced Warranty and Repair & Maintenance Administrator to join our MAN Dealership in Rochdale in Leeds. This role reports directly to our Leeds Depot Manager and offered on a full time and permanent basis. Experience of processing Warranty and R&M is essential - ideally in a Truck Dealership but would consider someone from a Car Dealership.

RESPONSIBILITIES:

• Claiming and invoicing of all warranty and R & M repairs carried out in our workshops according to the manufacturer guidelines.
• Submission of any required documentation to the manufacturer as requested.
• Action warranty and R & M referrals in a timely manner to ensure that the claim is not rejected.
• Ensure that all warranty and R & M parts are available for inspection at the request of the manufacturer.
• Constantly monitor work in progress to ensure that it is kept to a minimum level.
• Occasionally providing assistance and support to the Retail administrator.
• Effectively communicate with technicians to gain more information on repairs to maximise claimable time.
• Be proactive in maintaining the company’s policies including but not limited to Health and Safety, tidiness, and Compliance.
• Carry out ad-hoc duties as and when required company.
• Overtime may be required at busy periods to meet the growing needs of the business.
• Meet KPI’s set by both Steadplan Group LTD and the vehicle manufacturer.