Contract Business Analyst & Service Coordination (Banking)

at  HRPRO RECRUITMENT SERVICES PTE LTD

Singapore, Southeast, Singapore -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate07 Nov, 2024USD 6500 Monthly10 Aug, 20245 year(s) or aboveGood communication skillsNoNo
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Description:

  • The successful candidate will be responsible for business analysis for endpoint security and compliance solutions in Singapore and APAC region.
  • He/she will lead the demand and requirement engineering in project plan, initiation and assess the ROI and benefit of IT solutions liaising with the relevant department.
  • He/she will work as a business analyst in IT End User Service domain liaising with stakeholders not limited to business owner department but including Japan Head Office.

Responsibilities:

  • Business analysis to translate business demands into requirements, and work as part of the project team to deliver effective communications to all related stakeholders and contribute the successful delivery of the initiatives for the following project initiatives.
  • Next Generation Workspace deployment to Asia Pacific branches.
  • Electronic Communication Surveillance tools to improve the capabilities to monitor electronic communication channels.
  • Endpoint Device Security Enhancement to standardize the device management landscape across the Bank branches across Asia Pacific.
  • Regional IP Telephony Consolidation across Asia Pacific branches.
  • Windows 11 Upgrade.
  • Demand and requirement analysis for identified projects and to capture any specific user demands through consultations and conversations with key business groups and captured as Voice of Customers (VOC).
  • Analyze and understand the end user impact/benefit of IT solutions and express them in a layman’s terms and organized manner.
  • Develop effective communication content to be used as collateral for effective end user deployment, training and education sessions as part of the project delivery.
  • Establish communications strategy in conjunction with senior management.
  • Ensure organizational initiatives and projects are successfully communicated to all related stakeholders.
  • Respond to feedback from end users and liaise with system owner team for them to keep connected with end users.Plan, develop, implement and monitor the efficiency of the internal communications processes.
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REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Information Technology/IT

IT Software - Other

Other

Graduate

Proficient

1

Singapore, Singapore