Contract - Compliance Officer

at  Honda

Date: 24 Aug 2024
Location: Bracknell, GB
Company: Honda Motor Europe Ltd
At Honda we embrace inclusion in our various policies, so whilst our contracts state that the hours are as required to fulfil the role with a minimum of 35 hours per week, we offer flexibility for when you work. The regular office hours are 08:00 – 16:00 Monday to Thursday with a half hour lunch break & 08:00 – 13:00 on a Friday. However, we offer flexibility of when you work with our daily flex-time start of between 07:00 and 11:00 providing that there is no business requirement.
Whilst there is no contractual right to work from home, the flexibility we offer is that you can request to work from home for a maximum of 50% of the working days in any one month, again providing there is no business requirement to attend the office.

KNOWLEDGE

• Detailed technical knowledge and FCA Handbooks including CONC, DISP, PRIN and SYSC, legislative frameworks such as AML and Data Protection, and understanding of industry best practice standards.
• Understanding of the foundational principles of risk management and associated processes.
• Strong up to date regulatory knowledge with the ability to interpret and assess the applicability of regulatory rules and standards to HME.

EXPERIENCE

• Previous experience working within a compliance and/or risk department of a FCA regulated company, preferably gained within the motor industry.
• Practical understanding and experience of the FCA’s expectations in relation to customer outcomes and treatment of vulnerable customers.
• Involvement with compliance monitoring activities, carrying out testing and thematic reviews.

SKILLS

• Ability to analyse and translate regulations into policies, processes, and procedures.
• Effective communicator, able to discuss regulatory compliance matters clearly and concisely with stakeholders at all levels within the business.
• Ability to draft documents/reports to a high standard.
• Excellent organisation and communication skills with the ability to work collaboratively with stakeholders at all levels to achieve appropriate customer and commercial outcomes.
• Good knowledge and use of Microsoft office programs and IT environments

QUALIFICATIONS/TRAINING: REQUIRED

• Compliance, Risk and/or others relevant regulatory qualifications (ICA or similar)
  Honda is committed to the principle of equal opportunity in the workplace for all employees, temporary workers, contractors, applicants and visitors. Honda also encourages respect for the individual differences and talents of others while making full use of one’s own abilities, based on Honda’s philosophy of respect for the individual.
  At Honda, we value and celebrate diversity and are committed to being a fair, non-discriminatory company that promotes and welcomes the uniqueness and differences of people around the world. We recognise that a diverse workforce allows for different ideas and perspectives, and we encourage everyone to share them. We strive to foster a culture of belonging that is consistent with Honda’s core values and lived out in the way we work and respect each other. For us at Honda, diversifying our workforce means increasing its overall strength by providing people with equal opportunities - regardless of personal characteristics or previous careers.
  This commitment flows directly from the Honda philosophy and the belief that we are all working towards a common goal. Honda recruits, hires, trains and promotes the most qualified/experienced individuals at all levels without regard to race, origin, religion or belief, gender, sexual orientation, age, disability or any other protected characteristic.
  Job Segment: Compliance, Risk Management, Law, Work from Home, Temporary, Legal, Finance, Contract

ROLE:

The Compliance Team sit within the Second Line of Defence, responsible for monitoring, providing compliance support and advice to the business on a wide range of compliance matters including regulatory and conduct risks, to ensure HME’s ongoing compliance with the regulatory framework. As such, the successful candidate will support the business to continually identify and assess potential risks, ensuring these are adequately mitigated through robust policies, procedures, training, systems and controls.
The successful candidate will report into the Compliance Manager and assist with the implementation and embedding of HME’s Risk and Compliance Framework.

MAIN RESPONSIBILITIES:

• Supporting the Compliance Manager in ensuring that HME meets its legal and regulatory obligations.
• Providing expert regulatory advice and guidance to the business on a range of compliance topics including but not limited to, Consumer Duty, credit broking requirements within the Consumer Credit Sourcebook (CONC), and Data Protection.
• Undertaking monitoring and testing activities in accordance with HME’s Annual Compliance Monitoring Plan, to assess the effectiveness of regulatory and conduct risk control processes in place, the level of compliance with regulatory and internal standards, and transactional monitoring of key operational areas such as complaints and Data Subject Access Requests.
• Producing written reports of monitoring outcomes, review findings and action plans.
• Reviewing and supporting the business to log breaches and incidents, ensuring accurate records are maintained to evidence closure of remedial actions taken.
• Conducting root cause analysis on complaints, breaches, and incidents data to identify themes and emerging risks that inform continual improvement of policies, processes, and procedures and delivery of good customer outcomes.
• Assisting in overseeing risk management activity at both departmental and business-wide level to ensure all relevant risks and controls are captured on the Risk Management Tool.
• Reviewing and updating applicable polices, processes and procedures, overseeing the implementation of these as appropriate.
• Providing sign-off of on marketing materials and customer communications in accordance with FCA rules and guidance and conducting second line monitoring on any delegated sign-offs.
• Assisting with the collation of risk and compliance Management Information (MI) for reporting to senior management, Committee(s) and/or Board meetings. Conducting annual thematic reviews of operational end-to-end processes and providing a final report to the relevant business area.
  Knowledge, Experience and Skills Required: