Contract Coordinator

at  Moda Health

REQUIRED SKILLS, EXPERIENCE & EDUCATION:

• Bachelor’s degree in Business, Finance, Health Care Administration, or 1-2 years’ equivalent work experience in a related field.
• Minimum 1 years’ experience in physician relations or practice management, health plan administration, project management, or other comparable office environment providing incumbent the skills necessary for the position.
• Demonstrated strong interpersonal communication skills, including the ability to convey technical requirements and education to providers in a clear, concise manner. External contact with provider administrators and practitioners is often highly charged requiring the ability to remain calm in difficult situations.
• Position requires a highly self-motivated person who is able to apply judgment in the prioritization of assignments, is organized and efficient in their approach to the work and is able to work both independently and as a team member in achieving objectives.
• Ability to perform in a fast-paced environment with competing priorities on a daily basis. The pace in the department is rapid, sometimes causing project priorities to shift rapidly. The Contract Coordinator must be flexible, adaptable, and able to meet deadlines under pressure. Additionally, this role requires the balance of efficient production work with a thoughtful customer-oriented approach using a combination of manual processes and technical tools.
• Possess strong analytical, attention to detail, and creative problem-solving skills.
• Ability to work with internal stakeholder departments to create a seamless and positive experience for the provider customer.
• Strong PC proficiency with Microsoft Office applications.

Primary Functions:

• Prepare contracts, amendments and other documents using established templates and processes.
• Issue provider applications, agreements and related documents to providers
• Gather completed provider applications and other documents that accompany the application, other documents required by state law and/or company policy; review these documents for completeness, accuracy, organize, and submit documents for to contracting or configuration as appropriate
• Coordinate and follow-up with internal teams to ensure timeliness of submission of applications and related documents
• Promptly responds to external and internal customer inquiries; responsible for remaining engaged with external and internal customers until the job is complete; responsible for proactively keeping external and internal customers updated about status of requests; communicating with external and internal customers via phone and email and using each appropriately to develop strong working relationships
• Supports implementation of Med PR statewide, regional, and local network strategies including the Development of Centers of Excellence, Expansion into new geographies, Implementation of Diversity, equity and inclusion strategies.
• Supports Moda’s compliance goals with regular outreach to provider offices.
• Provide project support to the Medical Provider Relations Department for a wide variety of corporate initiatives as needed.
• Supports Medical Provider Relations Department by arranging internal and external meetings
• Performs other duties as assigned.

Please refer the Job description for details