Contract Logistics Senior Customer Solutions Engineer

at  KuehneNagel

You will be part of our contract logistics team, adding your leadership expertise + skills to the delivery of Customer + Operational Excellence

YOUR SKILLS AND EXPERIENCES

• Bachelor’s degree in a related field such as computer science, engineering, or information technology is required
• 5 to 10 years or more. Experience in solution engineering, sales engineering, or a related technical role is essential.
• Strong technical proficiency in the company’s products or services, as well as a solid understanding of the industry and market trends.
• Excellent problem-solving skills are a must. To analyze complex customer requirements and provide tailored solutions.
• Exceptional communication skills, both written and verbal, are crucial. Effectively communicate technical information to both technical and non-technical stakeholders, including customers and sales teams.
• Ability to deliver compelling and persuasive presentations and demos to customers. This includes the ability to explain technical concepts in a clear and understandable manner.
• A strong customer-centric approach is vital. Must understand customer needs and provide solutions that meet those needs.
• Collaborative skills are important, as Solution Engineers often work closely with sales teams, product development, and other technical teams to ensure the successful delivery of solutions.
• A good understanding of the sales process is essential. This includes the ability to identify opportunities, qualify leads, and support the sales team in closing deals.
• Leadership Skills: the ability to lead and mentor junior solution engineers or technical teams may be necessary.
  About Kuehne+Nagel
  With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.
  As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

YOUR ROLE

Your primary objective is to be successful in gaining + retaining customers by offering industry leading solutions. You will be working with internal + external stakeholders while focusing on the following key objectives

YOUR RESPONSIBILITIES

• To manage others in the development of successful customer solutions.
• To take the lead in major customer tender proposals, driving compelling logistics concepts.
• To drive innovation, introducing + implementing new concepts + technology while building on existing best practices.
• To present solutions to the customer as key part of the tendering process.
• To be the business partner for your management team when addressing solution queries from customers, as well as challenging the status quo + customers in a constructive way where needed.
• To manage partnerships with key vendors to optimize costing + lead-times.
• To support the development of others in terms of skills + knowledge levels, assuring high standards of compliance.