Contract Management Administration Officer

at  NHS Business Services Authority

In the role you are accountable for: Answering and responding to telephone and email enquiries appropriately. Dealing with enquiries from internal and external contacts appropriately which may contain sensitive and commercially confidential information Verifying and authorising registrations to access the Prescriptions, Cards and Print (PCP) contract online ordering portal and answering related queries Assisting the Contract Manager in obtaining verification and authorisation of artwork for stock replenishment of products produced on the NHS Prescriptions, Cards and Print (PCP) contract Undertaking the preparation of documents as requested including letters, reports, web documents and email correspondence, some of which may include commercially confidential information Planning, arranging and attending meetings and events as requested. This includes agenda co-ordination, minute taking and distribution of agendas and minutes, ensuring action points are recorded and followed up Booking of travel, accommodation and ordering of refreshments for meetings and reception of external visitors as appropriate General office duties such as photocopying and preparing information utilising relevant software applications where required, and circulating documents Acting independently, monitoring own workload and prioritising activities and take responsibility for self-management and to identify personal development needs to the benefit of the business. Contributing to a culture of continuous improvement and service excellence by adhering to agreed procedures and making suggestions for improvements Adopting the Authority Values and Behaviours and exhibiting these in working practice Using the development ORO system to facilitate the identification, delivery and evaluation of personal training and development activities

Please refer the Job description for details