Contract Manager

at  Ceva Logistics

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

WHAT ARE WE LOOKING FOR?

To be successful in your application you will be an accomplished contract manager, who has proven experience of working within a 3PL environment and a strong understanding of automated/manufacturing production line operations. You will possess strong leadership skills with proven experience of managing operational teams. You will be experienced in formulating strategies, producing, and managing budgets.
It goes without saying that you will have excellent communication skills and will be able to interact, engage and present to a wide variety of internal and external stakeholders. You will be a natural problem solver, negotiator and influencer with the ability to make crucial decisions to benefit the contract and operation.
This is a fantastic opportunity for an individual to join a growing operation that focuses on profitability, sustainability, health & safety and innovation objectives. Therefore, if you are looking for a new and challenging opportunity that puts our people and the customer at the heart of what we do, then this could be your next career move.

YOUR ROLE

Our Mendlesham operation who provide warehousing and distribution services to our FMCG customers have an exciting opportunity for a Contract Manager, where you will provide leadership and contract management to a specific client.
This pivotal role will see you building exceptional relationships with the client where you will create and embed a culture of high performance, engagement, continuous improvement and development across your management team driving operational and customer service excellence to meet and exceed all customer and operational objectives.

WHAT ARE YOU GOING TO DO?

Reporting into the Senior General Manager, you will lead a singular client within our multi-user and automated operation where you will be responsible for the allocation of work monitoring performance in terms of financial, quality, safety, and service delivery. You will take on full P&L accountability for the client working with financial teams to analyse contractual profitability and prepare monthly and quarterly reports and business reviews for the client. You will support in the implementation of new objectives or contractual obligations and secure contract development and renewal through various operational achievements.
To ensure operational activities are effectively and efficiently managed you will work in close partnership with on-site operational leads and the client to embed collaboration and instill customer service and operational excellence activities. You will also work in collaboration with other on-site contract managers to share best practice and actively promote a culture of high performance, continuous improvement, and employee engagement across the site.