Contract Services Associate

at  Ahead

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual’s race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

SKILLS & REQUIREMENTS:

• Extreme attention to detail
• Demonstrated ability to juggle multiple projects and tasks, and to work within deadlines in a fast-paced environment
• Strong writing, editing and active listening skills
• Superior communication, collaboration, logic, innovation, and problem-solving skills
• Comfortable handling confidential information
• Willingness to learn accounting principles and compliance requirements surrounding billing and revenue recognition
• Ability to work independently
• Strong Microsoft office skills
• Salesforce experience preferred

• Responsibility for contract management and auditing of Managed Services Contracts
• Assist in management of Billing Batch process
• Audit contracts in conjunction with Customer Success Team
• Interface with sales/Customer Success on overages and customer expectations around billing
• Assist in management of turn up backlog
• Other data entry and duties as assigned