Contract Support Specialist

at  MultiCare Health Systems

YOU BELONG HERE.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.
FTE: 1, Shift: D, Schedule: _8:00-4:30

POSITION SUMMARY

The Contract Support Specialist supports the implementation and recurrent maintenance of assigned MHS payer contracts and serves as the key contact for inquiries and in-service education between the contracting function and entities throughout MHS who rely on current payer information. The incumbent works closely with the contracting team; maintains contract information in the contract management system; responds to electronic and direct inquiries from internal personnel or payer representatives about policies, reporting, contracts, credentialing and other payer matters; monitors payer performance and resolves issues; educates internal staff on new payer products or material changes in payer relationships; collects and assimilates payer contract information; maintains contract summaries and develops and maintains relationships with internal MHS stakeholders and with External Health Plan stakeholders.

REQUIREMENTS

• Associates Degree or equivalent education and experience
• Four (4) years of experience in a payer or provider contracting environment performing duties related to commercial payers contracts, payment variance, policies and contract methodologies

• Responsible for all aspects of the contract repository database, including maintenance, enhancing, and managing repository, platform, and system for the department (legal repository)
• Submit all assigned payer contracts using signature process and ensure executed per policies, uploaded to the contract database and linked to applicable payer and contract by department naming convention
• Gathers, compiles, and maintains departmental data files and organizational structures. Composing and or editing written materials both internal and external ; creating spreadsheets and presentations; interpreting departmental and/or corporate policies and procedures and coordinating special projects