Contracts and Billing Administrator - Head Office Administration - FT

at  Commissionaires

Commissionaires is a not-for-profit provider of security services that operates across the nation. There are now 15 divisions representing all the provinces of Canada and three territories. Commissionaires Southern Alberta is responsible for providing professional security services for Calgary, Red Deer, Lethbridge, Medicine Hat, and Suffield. We have protected people and property for public and private sector clients from coast to coast for more than 90 years.
We are continually hiring responsible team members who wish to contribute to the security and well-being of Canadians. Commissionaires’ team is comprised of former military, police, and others of all ages. Our employees work in a variety of roles such as General Security, Alarm Response, Concierge and Support to Law Enforcement, and Support to Government.
As part of our ever-expanding work force, we are looking for a Contracts and Billing Administrator.
Benefits: High Wages in the Industry Health and Dental benefits Vision Care Disability Benefits Employee Assistance Program Continuous Learning Environment
Position Summary
The Contracts and Billing Administrator is responsible for managing contract agreements, ensuring compliance with terms, processing billing and invoices, resolving billing discrepancies, and maintain accurate financial records. Candidate will coordinate with internal teams and external clients to streamline billing processes, track payments, and address any contract-related inquiries. Additionally, candidate may assist in contract negotiations, monitor contract performance, and provide administrative support to the billing department.

Contract services Review key business requirements and apply Commissionaire contract template agreements. Prepare contracts and amendments with the customer and subcontractors. Co-ordinate revision and amendment as appropriate. Build and maintain relationships with Client Service Managers and Regional Managers Reports compliance issues and risks to management Evaluates the commercial terms and makes recommendations to VP Corporate Services Provide reporting and business reviews as required. Contractual Document processing and filing Ensure the timely and accurate entry and set-up (configuration) of information into the Commissionaires Integrated Management System (IMS), including all relevant contract information. Ensure information in the system is accurate, and work with functional areas in the company to resolve issues. Coordinate with applicable internal stakeholders to ensure that information flows properly, and appropriate actions are undertaken.
Invoicing services Liaise closely with Payroll Billing Administrators regarding verification of entries for additional billable items for each invoice (per diems, vehicles, mileage, accommodation, cell phones, etc). Work closely with Resource Specialists to resolve invoicing discrepancies to ensure the timely and accurate processing of client invoicing including post cut-off adjustments. For a specific portfolio of customers, prepare invoices on bi-weekly, monthly or other bases as required by the customers. Prepare miscellaneous and ad hoc invoices as required. Respond to customer enquiries on invoice discrepancies and co-ordinate revision and amendment as appropriate. Assist with Accounts Receivable collections and client overdue history. Work with Regional Managers, Client Service Managers, Field and Site Supervisors and other staff to ensure a high degree of customer satisfaction.
Education & Experience: Microsoft Office, with a strong focus on Excel and Word Three (3) years’ experience in a relevant field (preferred) A basic understanding of finance and contracting practices Ability to learn user interfaces on software systems.
Skills & Abilities: Communicate clearly and concisely, both orally and in writing Demonstrate ability to form and maintain long-term positive working relationships with a diverse range of stakeholders and employees. Personable team player with a proven ability to operate independently in a wide variety of dynamic and challenging situations. Strong computer skills most notably Microsoft Office Suite (Word, Excel, Access, PowerPoint, and Outlook) Ability to learn Integrated Management System Enthusiastic and self-motivated with strong organizational, time management, and priority setting skills. Ability to use core software tools in use at Commissionaires.
Working Conditions: Position is considered full-time depending (40 hours per week) Standard office working conditions. Some travel required (all travel expenses will be reimbursed by the employer)
This list is not all-inclusive and other business requirements may be included to which the incumbent will be obliged to perform.
The Division respects your human rights and will accommodate protected grounds in accordance with its lawful obligations.
Applicants must submit a resume indicating how their experiences meet these requirements.
We thank you for your interest but only individuals selected for interviews will be contacted