Contracts Billing & Collections Specialist

at  PRIDE Industries

Pay Rate: $23.50 per hour Telecommute Status: Hybrid How many days a week at a regular work location?: 2 days onsite Announcement:
PRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. We are currently recruiting to fill the following position:
Job Description:

JOB DESCRIPTION

Job: Contracts Billing & Collections Specialist
Job Code: M14 - PR-Contr Bill Coll Spec
HR Title Group: Accounting and Finance
Salary Grade: N19
FLSA Status: Non-Exempt
Approval Date: January 2022

POSITION SUMMARY:

Under limited supervision, the Contracts Billing and Collections Specialist ensures that all billing for customer contracts and service agreements is accurately completed and processed. Employees in this job class will develop relationships with personnel in each customer finance office in which PRIDE currently is working to efficiently solve any issues with invoicing or payment that may arise. This job class requires knowledge of federal, state, and commercial customer procedures and payment practices as well as strong communication and interpersonal skills and the ability to identify and rectify any procedural flaws to create a more efficient workflow.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in Business Administration with a focus on Accounting or Finance; or comparable combination of formal education and work experience;
• Three or more years of experience in billing and collections;
• Knowledge of billings and collections policies and procedures to ensure compliance with Federal Contract Regulations preferred;
• Knowledge of Federal Acquisition Regulations (FAR) and Defense Federal Acquisition Regulations (DFAR) clauses applicable to procurement of federal funds preferred;
• Ability to review and understand contract terms and conditions;
• Ability to communicate effectively and respond to questions and requests from team, customers and others;
• Effective written communication skills using appropriate business English;
• Advanced computer literacy including knowledge of word processing, spreadsheet, database and presentation software;
• Demonstrated customer service, problem solving and common-sense skills.

EDUCATION REQUIREMENTS:

Bachelors in Business Administration or related field.
A comparable combination of formal education and work experience will be considered.

PHYSICAL REQUIREMENTS:

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:

• Viewing computer screen/monitor
• Keyboarding
• Answering phone/making calls

1. *Ensures billing parameters match the contractual agreements and maintains a billing schedule to ensure that contracts are billed timely. Work closely with the Contracts, Finance, Operational and Accounting departments as well as field operations personnel to ensure prompt and accurate billing.
2. *Prepares, processes, and submits electronic invoices to government and non-government customers using WAWF (Wide Area Work Flow) and other electronic methods as required by the contract and customer.
3. *Manages the collection efforts through relationship building and the ability to innovatively problem solve collection activities, billing disputes, and payment options. Responsible for investigation, analysis, escalation, and resolution of accounts receivable to ensure timely payment.
4. *Identifies process improvements and system tools to make billing process more efficient and effective.
5. *Establish relationships with personnel in federal and non-federal offices in which PRIDE Industries has contracts to ensure that billing and procurement of payment goes smoothly.

6. *Responsible for routine and ad-hoc reporting of billing and collection efforts, including providing status updates to CFO, Controller, Operational and Finance personnel.

7. Performs other duties and special projects as assigned.

• Denotes Essential Job Function