Contracts Liaison Officer (Care & Telecare)

at  Hanover Scotland

WORK AT HANOVER

You’ll find a range of disciplines at Hanover, whether you’re a seasoned professional or just starting out. Explore your options to see where you can make a real difference to the lives of our customers.

Hanover Scotland are excited to be recruiting for a new Contracts Liaison Officer role to join and support our Care & Telecare teams who are based across Scotland including Edinburgh, Glasgow, and Elgin. This is a fantastic opportunity to join at a time of growth and development within the organisation.

As Contracts Liaison Officer you will:

• Co-ordinate the range of activities required to bid for, win and manage Hanover’s care and telecare contracts (including commercial accounts within Telecare).
• Co-ordinate implementation plans for new business to ensure delivery of excellent customer service.
• Adhere to Service Level Agreements (SLAs) and identify service delivery improvements as required.