Control Tower Specialist

at  Teleflex

POSITION SUMMARY

The role of the Control Tower Specialist is to manage, analyse, report and audit the Transport spend, trends and performance for Teleflex. This role will ensure shipments for all transport modes (Air, Ocean, Road, Parcel, Inter-modal) are recorded, with accurate spend, volumetric data and itinerary dates assigned to the correct financial coding per Teleflex financial rules. This role is also responsible for recording and match/pay of Freight invoices, with thorough capture of additional fees and recording and invoice disputes by reason code, communicating with Freight Supplier and Transport Manager where appropriate. The Control Tower Specialist is required to interpret transport data, measuring key performance indicators and report analytics, that measure region, carrier, mode & lane trends with results communicated to the broader Global Transport team.

EDUCATION / EXPERIENCE REQUIREMENTS

• Business 3rd level qualification preferred
• Knowledge in Supply Chain is required
• Global Transport knowledge preferable but not essential
• Experience using business intelligence, report building techniques, using advanced Excel capabilities preferred
• Very competent on Windows, MS Excel, MS word

SPECIALIZED SKILLS / OTHER REQUIREMENTS

• Ability to work independently, accept accountability, and be self-motivated
• Ability to build reports, construct data models, interpret data and communicate results
• Excellent written & verbal communication skills
• Attention to detail and accuracy essential
• Ability to work well under deadlines and pressure
• Good business acumen.
• Ability to function equally well independently and as part of a team.

• Process and inspect Transport shipments for all modes from all origin/destinations within the scope of the Transport Control Tower
• Inspect Transport rate calculations and financial coding ensuring spend is accurate per Carrier rate agreements and allocated to the correct General Ledger and Cost Centre
• Ensure the Transport itinerary accurately aligns to agreed transit intervals contracted with Freight Carriers
• Measure and address Transport exceptions of planned itinerary to actual events, highlighting delays/exceptions to the Carrier and/or relevant Transport Manager
• Responsible for Key Performance Indicators from CT to Transport Managers, that measures carrier, Region and lane performance for ad-hoc, monthly & quarterly business reviews
• Interrogate spend & volume trends by Region, Flow, Mode and Transport Lane to highlight variances to plan. Perform data analytics, data mining and produce statistical models and graphs that interpret results and provide explanatory commentary
• Process deliveries & shipments into Teleflex’s TMS system ensuring accurate transport cost estimation
• Deliver responses to ad-hoc information requests utilizing TMS query & report builder tools to give rapid, clearly articulated responses to requests
• Register/integrate Freight Invoices into Teleflex’s TMS system, applying & matching costs to shipments
• Audit freight invoices according to Control Tower guidelines & rules to detect charge discrepancies
• Register invoice discrepancies together with reason code and reason descriptions
• Register documents and supporting material into the Transport Management System for documentation retention purposes and issue resolution
• Attend Control Tower weekly dispute’s call together with Regional Transportation Managers to collectively address any aging of disputes and gain approvals for excel costs
• Communicate directly with Freight Suppliers on invoice related queries via email and Microsoft Teams video call where appropriate
• Perform reconciliations to Supplier’s statements, Transport Management system reports and SAP where required
• Support Control Tower project team(s) for continuous improvement & preventative action activities
• Attend daily Control Tower team virtual video calls & Teleflex Athlone on site meetings