Controlador de Inventario de Equipo / Equipment Inventory Clerk

at  Ritchie Bros

ABOUT US

Ritchie Bros. (NYSE and TSX: RBA) is a global asset management and disposition company, offering customers end-to-end solutions for buying and selling used heavy equipment, trucks and other assets in numerous industries including construction, transportation, agriculture, energy, oil and gas, mining, and forestry. Our mission is to create compelling business solutions for the world’s builders to easily and confidently exchange equipment. Learn more about us at: https://www.ritchiebros.com/

JOB DESCRIPTION

Buscamos a una persona que le apasione la maquinaria pesada, los camiones, trabajar de la mano de la tecnología, que sea energética, dinámica, proactiva, que disfrute trabajar en equipo y brindar un excelente servicio al cliente.
El Controlador de Inventario de Equipo trabajará de manera práctica recibiendo y despachando la maquinaria y camiones que ingresan a nuestro patio previo y posterior a las subastas. Asimismo, tendrá contacto directo con los clientes. Esta posición realizará trabajo administrativo y una variedad de funciones dentro del Departamento de Patio

JOB DESCRIPTION

We are looking for a person who is passionate about Heavy Machinery, trucks, working hand in hand with technology, who is energetic, dynamic, proactive, who enjoys working as a team and providing excellent customer service.
The Equipment Inventory Clerk will work ‘hands-on’ receiving and dispatching the machinery and trucks that enter our yard before and after the auctions. Likewise, you will have direct contact with clients and perform administrative work and a variety of functions within the Detailed Equipment Team.

QUALIFICATIONS

• 1 to 2+ years of Administrative Support experienceKnowledge of - or the desire to learn about
• 
  
• construction equipment and trucks.

• Proficient with computers and good working knowledge / experience using MS Office Suite products (e.g. Word, Excel). Documentation processing experience is an asset.
• Strong written and verbal communication skills in English.
• You must be process-oriented and comfortable adhering to company policies and procedures to be successful in this role.
• Strong customer service orientation.
• Excellent organizational skills. You’re the type that leaves no detail unattended.
• Ability to adapt to shifting priorities, demands and timelines.
• Strong organizational skills and attention to detail
• Enjoy hard work and be able to have fun at work.
• Valid Drivers license.
• Ability to occasionally work overtime during the week and on weekends for the live auction events.
• Highly motivated, goal-oriented and self-directed, and able to work independently, as well as collaboratively. You thrive working as part of a team and pitch-in wherever needed.
• U.S Visa strongly desired.

RESPONSIBILITIES

• Actúa como primer punto de contacto para las consultas del cliente y los problemas relacionados con el inventario de equipos.
• Registra todos los equipos que ingresan y/o salen de las instalaciones.
• Administra con precisión la documentación de envío/recepción (por ejemplo, aduanas, transporte, etc.) y que está relacionada con el movimiento de los equipos hacia y desde el patio del lugar de la subasta, incluido el procesamiento de la documentación en nuestros sistemas internos.
• Identifica con precisión los números de serie de los equipos, registra las descripciones básicas de los equipos y los etiqueta correctamente.
• Proporcionar asistencia según sea necesario a otros miembros del equipo cuando sea necesario.
• Comprende plenamente las políticas y procedimientos de las operaciones de subastas.
• Desarrolla una sólida comprensión de todos los procesos del Departamento de Patio y del software interno.
• Promueve una cultura en la que la salud y la seguridad de nuestros empleados y clientes es la máxima prioridad para todos.
• Apoya activamente al compromiso sin reservas de RB con la seguridad: enviar a todos a casa, todos los días, de la forma en que vinieron a trabajar, asumiendo la responsabilidad personal de su seguridad y la seguridad de su equipo, compañeros de trabajo y clientes.
• Realiza otras tareas según se le asigne.

RESPONSIBILITIES:

• Acts as the first point of contact for customer questions and issues related to the heavy equipment inventory.
• Registers all incoming and outgoing equipment.
• Administer shipping & receiving documents related to the movement of the equipment to and from the auction site, and enter related information into the appropriate software systems
• Accurately identify equipment serial numbers, record basic equipment descriptions and label the equipment correctly.
• Promote a culture where the health and safety of our employees and customers is top priority for all.
• Thoroughly knows and understand the policies and procedures of the auction operations.
• Understand all the Yard Operations procedures and the internal software.
• Provide assistance as required to the rest of the Detailed Equipment Inspection (DEI) Team.
• Assist the Sales team with appraisals and write-ups in the field between peak periods, as required.
• Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers
• Perform other duties as assigned.