Coordinateur des ventes régional / Regional Sales Coordinator

at  Parkland Corporation

DES AVANTAGES COMPÉTITIFS. DES EXTRAS INTÉRESSANTS. UNE VALEUR INÉGALÉE.

• Un lieu où vous pouvez propulser votre carrière dans le sens que vous souhaitez
• Économisez sur l’essence dans les stations-service du Canada, y compris Chevron, Fas Gas, Ultramar et Pioneer

EDUCATION:

• Degree in a relevant field.

REQUIREMENTS:

• Minimum of 5 years relevant experience.
• Excellent command of Excel to produce reports (An asset).
• Excellent command of Word to produce letters and merge postal publications.
• Bilingualism mandatory (French and English, spoken and written).
• Ability to manage multiple and sometimes competing demands, and to change priorities at any time.
• Strong organizational skills.
• Ability to prioritize.
• Demonstrated interpersonal skills.
• Ability to work in a fast-paced sales environment.

Customer

• Respond to commercial customer inquiries using available technological tools and methods, while ensuring the highest level of customer service.
• Handle customer inquiries and problems (properly coordinating the opening of new accounts with our internal/external sales staff).
• Analyze customer profiles, effectively handle customer complaints, identify causes of problems and suggest service improvements to supervisor.
• Submit prospect to representatives, track and document results in database.
• Work closely with other Parkland Group teams to resolve issues and follow up as necessary to continually improve our operations and satisfy our customers.
• Prepare and send invoices and credits to customers.
• Act as liaison between sales, installation and credit teams.
• Participate in the training of new employees and establish familiarization schedules for existing staff.
• Ensure constant communication with the sales team and other internal departments regarding requests, questions raised, sales proposals, potential customers, etc.

Administration

• To update sales group procedures and internal controls.
• Coordination of performance reporting and analysis of differences in oil sales and margins.
• Produce a number of current and special sales reports to track progress against sales targets using our systems (JDE, Power BI, Infosys, CRM and spreadsheets).
• Help process sales commissions (payments) and distribute reports to the sales team.

Sales logistics

• Help the sales department set up meetings, define schedules, extract sales figures and forward changes to the required parties.
• Participate in the development of the sales file administration process and the day-to-day processing of transactions for commercial customers.
• Support the opening of new accounts both physically and in the system.
• Prepare and monitor credit analysis file.
• Follow-up on first delivery or service provision.
• Participate in the purchasing management process: prepare purchase orders, inform customers about products, delivery points and deadlines, and review supporting documents to ensure that expenses comply with company policies.
• Gather documents to prepare sales kits.
• Manage the flow of information across all departments, follow-up, price updates, etc.
• Coordinate Job Fair activities.
• Be flexible and able to meet current deadlines.
• Occasionally, travel to our other service areas may be required. Ensure delivery and installation to the customer’s satisfaction.