Coordinator, Athlete Experience

at  2025 Canada Games

Title: Coordinator, Athlete Experience
Reports To: Manager, Athlete Services
Anticipated Start Date: January 2, 2025
Contract End Date: Fall 2025
Working with a Canada Games Host Society will be one of the most exciting, rewarding and exhilarating times of your career. A role with the St. John’s 2025 Canada Games will provide all that in a collaborative team environment. In a place like no other, St. John’s will host a Canada Games like no other. Join us.

EDUCATION/EXPERIENCE

• Diploma or undergraduate degree in Food & Beverage, Tourism & Hospitality, Event or Sport Management, Business or Project Management or a related field;
• Minimum three (3) years of related work experience or a combined equivalent of education, volunteer and work experience.

QUALIFICATIONS

• Ability to work collaboratively with both staff and volunteers, with strong attention to detail;
• Ability to work collaboratively with a focus on attention to detail and communication of expectations;
• Experience working with CAD drawings would be an asset;
• Experience, writing, revising and managing RFPs, manuals and other types of documents;
• Creative, results-oriented, able to deliver on deadlines and deliverables
• Experience with Google’s G Suite programs (e.g. Gmail, Docs, Slides, Forms and Calendar, etc.)
• Knowledge and experience working in a not-for-profit, events, or multi-sport Games environment
• Ability to liaise and interact with multiple partners, locally, provincially and nationally.

IMPORTANT NOTE:

The Host Society reserves the right to change, amend or disuse this job description at any time. This document is intended to provide an overview of the required responsibilities and qualifications.
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Titre: Coordonnateur ou coordonnatrice, expérience athlète
Supérieur immédiat: Gestionnaire, services aux athlètes
Date d’entrée en fonction prévue: 2 janvier 2024
Date de fin de contrat: Automne 2025
Travailler avec une société hôtesse des Jeux du Canada sera parmi vos expériences professionnelles les plus palpitantes, gratifiantes et exaltantes. Un emploi aux Jeux d’été du Canada 2025 à St. John’s c’est tout ça, dans un environnement axé sur la collaboration. St. John’s est une ville pas comme les autres; attendez-vous à des Jeux pas comme les autres. Rejoignez-nous

This role will be responsible for, but not limited to:

• Games Village Entertainment and Services;
• Overseeing the Entertainment Representative and Services & Requirements Representative;
• Sourcing, overseeing, scheduling, and executing entertainment;
• Focusing on participant assistant and service animal processes and needs as required;
• Planning and executing amenities in the Athlete Village (i.e., information desk, Village Operations Centre, kiosks, water filling stations, etc);
• Overseeing the waste management process in conjunction with the Coordinator, Sustainability;
• Ensuring all other areas of the village are staffed and properly set up, including the information centre, lounges, storage, etc.;
• Managing aspects relating to access control, security, and safety within the Village;
• Scheduling and executing commissioning and decommissioning;
• Creating and maintaining the Athlete’s Handbook;
• Assisting in the screening and interviewing process of high-risk volunteers;
• Overseeing the training, scheduling, and execution of Games Time volunteers, including identifying any additional needs as planning progresses;
• Assisting the Manager, Athlete Experience with procurement and RFP processes;
• Coordinating with Fit-Out as needed;
• Working with interdependencies and addressing any logistical issues;
• Being a fully engaged team member with a goal of positive and healthy relationships in the workplace
• Executing all responsibilities in a manner which is consistent with the Mission, Vision, and Values of the St. John’s 2025 Canada Games, and;
• Fulfilling all other duties as reasonably required.