Coordinator, Centre for Accessible Learning

at  Trinity Western University

SKILLS AND ABILITIES

• Key skills – organized, professional communication, personable
• Fluent English, with strong written and oral communication skills
• Highly professional communication with students and faculty
• Strong planning, organizing, prioritizing, scheduling, and implementation skills
• Experience working in post-secondary education
• Technological familiarity with Microsoft Word, Excel, and Outlook; comfort with and eagerness to learn new technologies
• Adaptability to work in an unpredictable context and manage sudden changes
• Flexibility in work hours, such as early mornings or evenings as needed; prepared for busy final exam periods in April and December
• Ability to work both collaboratively and independently; comfortable working quietly while students are writing exams

STANDARDS & REQUIREMENTS

Education: Bachelor’s degree
Experience: Two or more years of experience working in post-secondary education

POSITION PURPOSE AND SUMMARY

As part of the TWU Learning Commons team, the Coordinator, Centre for Accessible Learning, coordinates the provision of academic accommodations for TWU students. The coordinator manages the Centre for Accessible Learning Exam Centre’s operations, including accommodated exams, scheduling, and oversight of the Exam Centre facility. The coordinator works closely with and implements recommendations from the Director, Centre for Accessible Learning. While primarily an administrative role, the coordinator also interacts regularly with students and faculty regarding Exam Centre and academic accommodation arrangements.

KEY AREAS OF ACCOUNTABILITY

• Responsible for all Exam Centre operations
• Communicate with students regarding accommodated exam and notetaker requests, processes, and scheduling
• Communicate with faculty to obtain all necessary information for provision of accommodated exams
• Establish and implement Exam Centre processes to ensure academic integrity
• Work closely with and implement recommendations from the Director, Centre for Accessible Learning
• Collaborate with TWU staff to ensure the Exam Centre’s physical environment, computer hardware, and software provide effective student support, efficient operations, and support academic integrity
• Create a welcoming environment in the Exam Centre, recognizing the stress students face during assessments, and respecting the diversity of TWU students
• Uphold student confidentiality and exam security
• Respond to unexpected situations with professionalism and sound judgement
• Train exam invigilators on Exam Centre processes and troubleshooting
• Coordinate, select and oversee peer notetakers by corresponding with students, faculty, and People & Culture staff
• Adapt to the changing needs of student academic accommodations at TWU