Coordinator, Electronic Claims

at  Fraser Health

Salary range: The salary range for this position is CAD $45.46 - $65.35 / hour Why Fraser Health?:
As a Coordinator, Electronic Claims, you will be responsible for the effective operations, ongoing development, and maintenance of the Fraser Health Authority’s Billing and Accounts Receivable computerized systems.
This is a temporary full time opportunity is available until January 2027 and located at the Uptown Latitude Building in New Westminster, BC.

BUILD ON YOUR EDUCATION AND EXPERIENCE AS YOU:

• Supervises and provides work direction to assigned staff by allocating work assignments, developing system support strategies and identifying staff learning needs.
• Serves as Systems Application Coordinator for the MEDITECH Billing and Accounts Receivable module (B/AR) and all associated A/R systems.
• Coordinates the ongoing integration between clinical modules, financial modules, and B/AR.
• Develops, implements, and maintains reports for the purpose of providing effective system controls.
• Works with the Coordinator, Accounts Receivable Operations to implement strategic changes necessary to ensure successful billing and collections.
• Understands the data flow through the Admitting system, data flow through Diagnostic areas, charge creation, accounting process for billing, payment application to accounts and adjustment process, allowance for doubtful accounts and accounting for bad debt.
• Works closely with other departments in conjunction with the Coordinator, Accounts Receivable Operations to ensure that staff gathers the required information for successful billings.
• Develops, implements, and administers department standards and procedures, in collaboration with the A/R Management Team by evaluating and implementing changes as needed to improve services; simplifies workflow and integration with the other financial goals and ensures compliance with Generally Accepted Accounting Principles(GAAP).
• In conjunction with the Coordinator, Accounts Receivable Operations, establishes and works with contacts within the Ministry of Health, Health Insurance BC, WorkSafeBC, other third party insurance and government agencies to determine proper eligibility and to collect outstanding balances.
• Participates in the annual external audit by preparing year end working papers and schedules. Act as Lead in the annual external audit.
• Participates on assigned internal and external committees by attending meetings.
• Implements current human resource standards and procedures, education, professional development and orientation of designated employees.

PROFESSIONAL/TECHNICAL CAPABILITIES:

• Proficiency in the use of personal computers, computer-related software and computerized financial systems such as Meditech
• Demonstrated ability to supervise
• Demonstrated ability to exercise good analytical and problem solving skills
• Ability to organize and complete work assignments within deadlines
• Ability to work independently and collaboratively in a team environment
• Ability to work effectively under pressure and with changing priorities and deadlines
• Effective interpersonal skills and ability to maintain rapport with others
• Physical ability to perform the duties of the position

IF THIS SOUNDS LIKE THE IDEAL ROLE FOR YOU, HERE ARE MORE REASONS WHY YOU SHOULD APPLY:

• A career with Fraser Health will offer you the opportunity to be a part of a dedicated team of experts in a dynamic and rewarding health care environment.
• We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.
  Are you ready to take the next step in your career? Apply today so we can continue the conversation and make a difference in the communities we serve. We value diversity in the work force and aim to maintain an environment of Respect, Caring & Trust.
  Detailed Overview:

SUPPORTING THE VISION, VALUES, PURPOSE AND COMMITMENTS OF FRASER HEALTH INCLUDING SERVICE DELIVERY THAT IS CENTERED AROUND PATIENTS/CLIENTS/RESIDENTS AND FAMILIES:

Reporting to Manager, Accounts Receivable, the Coordinator, Electronic Claims is responsible for the effective operations, ongoing development, and maintenance of the Fraser Health Authority’s Billing and Accounts Receivable computerized systems. Responsible for the direction and supervision of departmental staff. Coordinates the recording of revenue, preparation of financial and statistical analysis of revenue and receivables, and accounts receivable account reconciliations. As a member of the Accounts Receivable management team, the Coordinator participates in the development of the strategies and goals of the department to ensure the optimum delivery of appropriate financial services for FH.

Responsibilities:

• Supervises and provides work direction to assigned staff by allocating work assignments, developing system support strategies and identifying staff learning needs; develops and implements period end processes and procedures in collaboration with the A/R and General Accounting Management Teams.
• Serves as Systems Application Coordinator for the MEDITECH Billing and Accounts Receivable module (B/AR) and all associated A/R systems. Coordinates the ongoing integration between clinical modules, financial modules, and B/AR. Develops, implements, and maintains reports for the purpose of providing effective system controls. Assists the manager with the development of financial and statistical control processes for approved projects and programs. Coordinates and maintains system dictionaries. Is the single point of contact within A/R for all systems related support to the group for both software and hardware issues. Coordinates the development and maintenance of user training and reference manuals. Is the A/R point of contact with software vendors related to new product evaluation, product development and testing, and troubleshooting of problems.
• Works with the Coordinator, Accounts Receivable Operations to implement strategic changes necessary to ensure successful billing and collections; analyzes collection statistics and data to provide feedback to the Coordinator to improve billing information and statistics.
• Understands the data flow through the Admitting system, data flow through Diagnostic areas, charge creation, accounting process for billing, payment application to accounts and adjustment process, allowance for doubtful accounts and accounting for bad debt.
• Works closely with other departments in conjunction with the Coordinator, Accounts Receivable Operations to ensure that staff gathers the required information for successful billings.
• Develops, implements, and administers department standards and procedures, in collaboration with the A/R Management Team by evaluating and implementing changes as needed to improve services; simplifies workflow and integration with the other financial goals and ensures compliance with Generally Accepted Accounting Principles(GAAP); develops processes and methods for project implementation resulting from strategic initiatives; ensures initiatives are in accordance with the goals, policies and vision of Fraser Health.
• In conjunction with the Coordinator, Accounts Receivable Operations, establishes and works with contacts within the Ministry of Health, Health Insurance BC, WorkSafeBC, other third party insurance and government agencies to determine proper eligibility and to collect outstanding balances.
• Participates in the annual external audit by preparing year end working papers and schedules. Act as Lead in the annual external audit.
• Participates on assigned internal and external committees by attending meetings; acts as a resource regarding the establishment of billing and collections processes; advises the Manager of the meeting outcomes.
• Implements current human resource standards and procedures, education, professional development and orientation of designated employees; ensures compliance with applicable acts, regulations and collective agreement, in collaboration with the Manager, Accounts Receivable.

Qualifications: Education and Experience
CPA professional accounting designation and/or a university degree in Commerce, Finance, Accounting, Business Systems, Information Technology or related field.
Five (5) to seven (7) years recent related financial accounting experience or business systems in a large scale processing environment, including one (1) year supervisory experience, or an equivalent combination of education, training and experience acceptable to Fraser Health.
Competencies
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.