Coordinator (Full Time) Day

at  RWJBarnabas Health

QUALIFICATIONS:

Required:

• High School Diploma or GED required
• Possession of a valid New Jersey Driver s License and CDL with eligibility to be covered by RWJBH insurance carrier.
• Ability to acquire certification for de-escalation training within ninety (90) days of hire.

Preferred:

• A minimum of one (1) year of customer service, security experience, or prior military service preferred.
• Experience in Security, Transportation, or Safety related field.
• Strong command over verbal and written communication.
• Excellent negotiation, problem-solving and, de-escalation skills.
• Bilingual language skills to effectively communicate with a multilingual community preferred but not required. (e.g., Spanish, Portuguese, Polish depending on facility needs.)
• Great knowledge of auto mechanics.

SCHEDULING REQUIREMENTS

• 7:00am 5:00pm
• Full Time

• Acts as a safety experience advocate for patients, families and clients during follow-up conversations will all members of the leadership team.
• Provides safe and dependable transportation for patients/families, clients and executives.
• Provides transportation assistance for patients, as needed.
• Coordinates transportation schedules.
• Attends bi-weekly multi-disciplinary staff meetings.
• Evaluates and responds in a timely manager to events and incidents in accordance with System policies.
• Ensures all interactions are safe, transportation vehicles are maintained and keeps accurate participation records.
• Monitors behavior of patients, families, and clients; reporting any observed incidences of inappropriate behavior.
• Works in collaboration with security to de-escalate any observed inappropriate behavior.
• Liaise with leadership to address complaints/concerns.
• Responsible for reporting identified safety issues such as hazardous environments (i.e. damaged floors/walls/ceiling tiles/unsecured areas) and medical errors, etc.
• Performs security duties as needed and other as assigned.
• Trans staff to project a positive and passionate approach to all patients, families and clients.
• Other Duties - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.