Coordinator, Graduate Program

at  Concordia University

Position Number: 50000948 / P1598
Department: Concordia Institute for Information Systems Engineering
Grade: GR09
Campus: Sir George Williams (Downtown)
Salary: $33.65 - $40.49 per hour
Union/Association/HR Policy: CUSSU
Posting deadline: November 15, 2024
Recognized as Canada’s top university under the age of 50, and one of Montreal’s top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.
Be part of a community that addresses society’s big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.
As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.
NOTE: This posting is a temporary one-year replacement contract ending November 23, 2025

QUALIFICATONS

• Diploma of College Studies (two-year DEC) and two to four years of related work experience, including front line service experience.
• Good spoken and written English (Level 4) in order to communicate with students and faculty, give and interpret detailed information/explanations and to write correspondence. Basic spoken French (Level 3) in order to provide general information and to respond to in-person and telephone queries.
• Advanced knowledge of word processing (Word) and advanced knowledge of spreadsheets (Excel), to create, update and maintain documents and spreadsheets.
• Advanced knowledge of faculty curriculum, policies and procedures; knowledge of registration processes.
• Ability to work in a service-oriented environment as both a team member and independently.
• Good organizational skills and ability to multitask and follow priorities while maintaining flexibility.
• Proven ability to work effectively with students, staff, faculty and general public.
• Capable of working under pressure in a high volume area.
• Ability to meet strict deadlines; keen attention to detail.
• Excellent interpersonal and communication skills with the ability to deal sensitively with individuals.
  Due to the volume of applications, only selected candidates will be contacted by our Talent Team.
  Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is English. Since this position supports academic and administrative functions of the university, proficiency in English and French, as indicated, is required.

TERRITORIAL ACKNOWLEDGEMENT

Concordia University is located on unceded Indigenous lands. The Kanien’kehá:ka Nation is recognized as the custodians of the lands and waters on which we gather today. Tiohtià:ke/Montreal is historically known as a gathering place for many First Nations. Today, it is home to a diverse population of Indigenous and other peoples. We respect the continued connections with the past, present and future in our ongoing relationships with Indigenous and other peoples within the Montreal community.

• Support recruitment and retention activities by providing information and assistance regarding graduate programs to students and faculty.
• Monitor students from admission to graduation; assess students; profiles for academic standing; prepare progress reports; ascertain that students have met all criteria for graduation.
• Prepare and create documents, forms, correspondence and reports pertaining to graduate programs; maintain graduate student files and databases; maintain departmental graduate web-page up-to date.
• Process and troubleshoot graduate student bursaries and research assistantship contracts.
• Process student requests including transfers, deferrals, withdrawals and time limit extensions.
• Coordinate, organize and schedule thesis path: comprehensive examinations, thesis proposals, thesis defenses, final thesis submissions, grade report submissions.
• Register students in all graduate programs. Ensure that program requirements are met. Inform students on course selection, program requirements and academic procedures.
• Work closely with Graduate Program Director (GPD) to establish and improve program guidelines and procedures. Keep GPD aware of potential problems.
• Keep students informed of all ENCS and SGS disseminated graduate awards details, compile students’ applications, prepare reports and assist Graduate Program Director in the ranking process.
• Member of the Graduate Studies Committee. Set agenda, organize meetings, take and distribute minutes, initiate agenda items and follow up to ensure implementation.
• Assist with the preparation of curriculum documentation for the University calendars.
• Perform other duties as required.