Coordinator

at  Richard Heath Associates Inc

MINIMUM QUALIFICATIONS:

• 2 years of college or equivalent experience
• 2 years of experience in a professional office environment
• 2 years of admin support and customer service support
• 1 year of experience coordinating projects
• Excellent customer service skills
• Intermediate knowledge with Microsoft Office applications
• Reliable vehicle for travel, minimum level insurance, and valid CA drivers license in good standing
  Pay:$21.00 - $23.00 per hour

• Program Duties
• Lead special projects
• Track project deliverables to ensure on-time completion of tasks
• Assist in the day-to-day activity and administration of projects
• Provide customer service and reporting support to projects
• Coordinate all project activities associated with assigned projects
• Perform data entry, update and manage program information utilizing databases
• Perform administrative QA/QC duties per program requirements
• Administrative and Customer Service Duties
• Maintain project filing system and retrieve information when necessary
• Manage multiple Microsoft Outlook email inboxes and voicemailboxes
• Provide on-going customer support and address escalations
• Respond to client requests for information and answer administrative questions
• Provide technical support and onboarding tasks for subcontractors
• Prepare detailed reports, presentations, and communications for a variety of audiences
• Develop content for marketing materials, program scripting, job aids, training materials