Coordinator, Special Initiatives & Projects

at  Fraser Health

Salary range: The salary range for this position is CAD $34.67 - $49.83 / hour Why Fraser Health?:
Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 45,000 medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

PROFESSIONAL/TECHNICAL CAPABILITIES

• Demonstrated ability to coordinate information among a variety of stakeholders.
• Ability to liaise and facilitate among stakeholder groups to achieve agreement and consensus.
• Ability to conduct research and evaluate best practices related to designated initiative or project areas.
• Ability to exercise tact and discretion in dealing with external agencies such as Health Authorities and Ministry of Health.
• Ability to gather, summarize and present information to various groups and stakeholders.
• Ability to work both independently and within a team environment.
• Ability to multi-task among several projects/initiatives concurrently.
• Ability to operate related equipment including applicable software applications.
• Physical ability to perform the duties of the position.

Working in close collaboration with Directors, Project Sponsors, Management and Clinical Front Line stakeholders, coordinates and facilitates the conduct and implementation of various assigned projects, initiatives or improvement processes sponsored by Fraser Health and/or the Ministry of Health.
Acts as facilitator and communication link among various stakeholder groups to ensure initiatives/projects are advancing as set out in project charters and work plans. Coordinates information flow among the teams/members by obtaining input from stakeholders re: project scope, proposed methodology and deliverables; conducts background literature research for assigned initiatives/projects based on evidence-based and best practices for use by project teams; summarizes and presents information findings; develops recommendations to stakeholders based on research findings and evaluation of processes, methodologies and outcomes. Assists the implementation team in the development of plans and strategies; coordinates implementation processes among required teams and stakeholders to ensure successful implementation.

Responsibilities:

• Facilitates and coordinates project support to Directors, Project Sponsors, Management Teams and Clinical Front Line stakeholders on assigned projects and initiatives sponsored by Fraser Health or Ministry of Health.
• Collaborates with appropriate Director, clinical staff and project teams to obtain input in developing project scope, methodology and deliverables.
• Collaborates with internal clinical staff and external stakeholders such as Health Authorities and Ministry of Health as required/appropriate to gather, clarify or share information.
• Develops information-gathering criteria and conducts literature reviews from a variety of sources related to evidence-based and best-practice methodologies appropriate to variety of projects/initiatives.
• Utilizing relevant literature, key metrics and best-practice outcomes and processes, evaluates and summarizes information findings; prepares summary reports and briefing notes to document and present data and information; develops conclusions and recommendations for presentation to Director and appropriate stakeholders to support development of project scope and outcomes.
• Collaborates with the Director, clinical staff and project teams to obtain input regarding project scope and deliverables; develops project timeframes and required actions for review and approval. Serves as communication link for required information, processes and timelines to team members to facilitate project advancement through all stages.
• Maintains knowledge of the project schedule(s), deliverables and commitments as set out in project charters and other work plans.
• Coordinates information flow related to the projects; with/among teams; communicates directly with Directors, teams and stakeholders; assists in development of strategy for the Clinical Implementation Team.
• Facilitates liaison between project teams and clinical program leads to ensure that standards and policies are developed in accordance with needs and standards of other departments and end users.
• Monitors project expenditures, reports on variances and informs Director on budget status on a regular basis.
• Provides input and assists in work processes related to Quality and Improvement.
• Participates on assigned internal and external committees as appropriate.

Qualifications: Education and Experience
Bachelor’s degree in Business Administration, Health Sciences or health-related field, including two (2) years’ recent related project and/or coordinator experience preferably in a health-related environment; or an equivalent combination of education, training and experience.
Competencies
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.