Coordinator Technical Training

at  Canadian Pacific Railway

Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit cpkcr.com to learn about the CPKC advantage, our purpose and culture.

POSITION ACCOUNTABILITIES:

Manage the technical and functional day-to-day operational aspects of the Learning Management System (LMS).
Perform advanced data mining and analysis to uncover actionable trends and patterns in LMS data.
Prepare LMS reports and training completion audits for internal and external clients.
Create and maintain dashboards (e.g. Power BI, Tableau, etc.) based on LMS records to elevate data literacy and implement best practices throughout the organization.
Create and maintain LMS curriculums, assignment profiles, course items, and many other functional aspects of an LMS.
Managing the LMS Admin shared mailbox, directing a wide variety of queries to the appropriate responsible parties, troubleshooting, and responding to inquiries, etc.
Liaise between the Business and the LMS team when testing, troubleshooting, and creating projects.

POSITION REQUIREMENTS:

Related university diploma or degree in Computer Science, Business, or education.
Strong foundation in data analysis, statistical methods, and data management techniques.
Proven expertise in using data visualization tools such as Power BI to create interactive and insightful dashboards for comprehensive business insights.
Experience with SuccessFactors Learning Management System.
Knowledge of eLearning content management (SCORM 1.2 compliant authoring and deployment systems)
Proficient in the use of a variety of computer applications, including the Microsoft Office suite of applications
Ability to work under strict timelines and pressure
Ability to perform in a 24x7 environment
Experience with learning design/authoring software is considered an asset - Articulate 360 suite (esp. Rise, Review, Storyline)

As the Technical Training LMS Coordinator, you will have the opportunity to work with a team of Learning Management System (LMS) professionals, Instructional Designers, and Training Compliance Specialists. You will extract and analyze data from the LMS using advanced tools such as Power BI to identify trends and develop comprehensive dashboards for enhanced data-driven decision-making.