Copy Supervisor

at  Staples

WHO WE ARE

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day.
At solutionshop , we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping. We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions.
If that’s you, let’s work, learn and grow together.

As the Print & Marketing Supervisor, you oversee the operations for the solutionshop (printing, digital marketing, shipping and tech services). You are responsible for achieving business results based on your robust sales and services targets, while ensuring our complete internal and external service offerings are effectively being supported through a creative and consultative sales approach. You find ways to inspire our customers; you build loyalty and trust; and, you add value to the customer in ways that are meaningful to them and that help them work, learn, and grow.

• Maximize sales and margin in solutionshop through the coaching and development of the Services Associates.
• Model and promote service standards that drive quality orders and extremely satisfied customers.
• Seek out and grow business leads within your community.
• Partner in your store to support your team across levels through direct communication and leadership.
• Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority.
• Build and maintain positive relationships with internal stakeholders, including your Business Development Manager. This includes regularly exchanging ideas and suggestions.