Copywriter

at  Royal Automobile Club of WA

We are searching for a Copywriter to join our Digital Member Experience team working as part of a new Website Performance team. You will help to enhance the member experience by crafting and editing content to improve the member experience across digital channels.

What will you be doing?

• Collaborating with project and cross functional teams including UX Designers, interaction designers and business analysts to improve the member experience of our digital journeys, including product copy, instructional text, UI labels, error messaging and marketing
• Creating copy that complements UX/UI design solutions
• Liaising with product managers, designers and developers to understand and write content that meets business and technical requirements
• Consistent cross-product messaging across all digital channels (i.e. web, forms (quote/policy/claims) web chat)
• Ensuring all content adheres to Brand, design and content guidelines and is consistent across all digital channels

What are we looking for in you?

• UX writing experience
• Experience with MS Office and Adobe CS
• Experience or understanding of basic UX/product design principles
• Experience of on-page search engine optimisation (SEO)
• Experience writing digital content and knowledge of best practice

What can we offer you?

• Secure a Part time (0.5 FTE), permanent position
• Enjoy the endless perks such as free Roadside Assistance, discounts on RAC products and services, including insurance, holiday getaways, and more
• An inclusive & supportive environment, enabling all abilities to strive for success
• Generous discounts on home, contents & car insurance, plus free roadside assistance
• Member benefits & opportunity to join a very active Social Club

About RAC
As an Equal Opportunity Employer, RAC values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. RAC is committed to flexibility. If you need assistance or adjustments to fully participate in the application process, please contact
recruitment@rac.com.au
.

• Collaborating with project and cross functional teams including UX Designers, interaction designers and business analysts to improve the member experience of our digital journeys, including product copy, instructional text, UI labels, error messaging and marketing
• Creating copy that complements UX/UI design solutions
• Liaising with product managers, designers and developers to understand and write content that meets business and technical requirements
• Consistent cross-product messaging across all digital channels (i.e. web, forms (quote/policy/claims) web chat)
• Ensuring all content adheres to Brand, design and content guidelines and is consistent across all digital channel