Corporate Affairs, Senior Manager, HR Communications

at  Amgen

JOIN AMGEN’S MISSION OF SERVING PATIENTS

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

BASIC QUALIFICATIONS:

Doctorate degree and 2 years of corporate communications experience
OR
Master’s degree and 4 years of corporate communications experience
OR
Bachelor’s degree and 6 years of corporate communications experience
OR
Associate’s degree and 10 years of corporate communications experience
OR
High school diploma / GED and 12 years of corporate communications experience

PREFERRED QUALIFICATIONS:

• Five or more years of experience with staff engagement, culture building and internal communications including using internal and external channels
• Biotechnology, pharmaceutical or healthcare communications experience
• 3-5 years of experience in pharmaceutical or biotechnology industry in communications, or HR staff engagement
• Strategic and creative thinker with the ability to truly understand business challenges and priorities and develop actionable programs that integrate soundly with business objectives
• Experience creating and implementing strategic communication programs for a complex, matrixed organization
• Demonstrated proficiency working directly with executive management, including the ability to advise, influence and coach on communication strategies around potentially sensitive issues
• Ability to interact with all levels of management and staff
• Ability to productively navigate a challenging and dynamic environment and deal with rapidly changing priorities
• Excellent interpersonal skills; enthusiastic teammate and self-starter; serious commitment to hard work and excellence
• Outstanding written and oral communication skills; ability to distill complex issues and information into simple, compelling, and relevant messages
• Change management experience
• Experience setting up two-way channels to open communication lines, create dialogue and ensure messages are reaching staff at all levels
• Demonstrated experience using social media and digital collaboration tools for professional communication
• Diverse experience in strategic communications, internal communications, business communication, Journalism or related field
• Deep understanding and experience with aligning to organizational objectives
• Exceptional storytelling experience
• Understand how to shape purposeful messaging
• Strong ability to successfully communicate with employees and internal stakeholders
• Excellent writing and editing skills
• Strong understanding of automation and technology tools
• Project management experience
• Experience in creative content in various forms, including video, written (long and short form), PowerPoint and website design

WHAT YOU WILL DO

Let’s do this! Let’s change the world! Are you an enterprise communications expert who is ready to make an impact on an organization grounded in purpose? Do you have the skills needed to be a strategic partner to executives in one of the world’s leading independent biotechnology companies?
If so, Amgen has an exciting opportunity for a strong enterprise communications Senior Manager who will help execute strategic communications and elevate storytelling in support of HR communications. This position is responsible for supporting Amgen’s global Human Resources team, including supporting executives and driving strategic communications to highlight benefits, diversity, inclusion and belonging (DI&B) and talent. The role reports to the Director, Corporate Affairs.

KEY RESPONSIBILITIES:

• Develop and implement strategies to help integrate Human Resources vision and priorities throughout the organization via strategic channels
• Collaborate and serve as counsel to enterprise teams to cascade or roll out HR communications programs/initiatives; serve as key liaison to provide brand guidelines
• Craft succinct and engaging key messages and communications plans to deliver results while successfully changing between strategic and tactical communications
• Establish and enhance relationships with key internal stakeholders across the organization (e.g. HR business partners, DI&B, talent acquisition, benefits, content/editorial, brand, internal communications, product communications, advocacy, marketing teams, and global markets)
• Partner in managing employee communication channels to ensure efficient and effective delivery of messages; Incorporate employee feedback and external research findings to optimize communication strategies
• Craft creative content focusing on HR solutions, new programs, initiatives, talent and people
• Proactively assess change management and communications needs
• Exemplify growth mindset and stay abreast of industry trends and best practices in HR and communications, incorporating new strategies and technologies as appropriate
• Create presentations, talking points and briefings
• Use data analysis to continuously refine communication approaches and channels
• Participate in knowledge sharing and adopts best practices to enhance communication effectiveness
• Develop and maintain high credibility and influence with stakeholders