Corporate Communications Manager I

at  TD Bank

JOB DESCRIPTION:

The Regulatory Strategy, Communications & Training team provides a range of services to support and counsel the Regulatory, Audit and Compliance Assurance group and various stakeholders and partners across the Enterprise. The team performs tasks ranging from crafting timely and relevant communications, supporting enterprise programs, working with internal and external stakeholder groups, technology and business partners to provide best-in-class deliverables. We are committed to provide word class services by having a thorough understanding specialized knowledge of our department. If you think that you add value to this team, then join us to experience a world of opportunities. We are expanding, and the possibilities are enticing.

JOB DESCRIPTION:

• Understand key business partners’ objectives, direction and ongoing initiatives and advice the leadership teams on appropriate communication strategies and tactics
• Develop/manage the execution of internal/external strategic and tactical communications on behalf of senior management, ensuring the improvement of TD’s presence with key partners, highlighting TD’s brand, community, and innovation initiatives
• Handle ongoing relationships with key shareholders and/or third parties to coordinate all internal/external communication activities and project deliverables
• Handle communications projects / programs / initiatives of low to moderate scope and complexity that require in-depth knowledge in own domain and working knowledge of broader related areas
• Integrate the broader organizational context into advice and solutions within own area
• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and collaboration and ensure timely communication of issues/ points of interest
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques

JOB REQUIREMENTS :

• Undergraduate degree or relevant professional certifications, designations, or equivalent required
• Over 3 years of relevant work experience required
• Proficient knowledge of multiple communications disciplines, media channel, lines of businesses supported, banking industry, and customers supported
• Knowledge of risk management environment, standards and regulations
• Sound understanding of problem solving techniques, effective questioning and conflict resolution
• Hands on knowledge of using Adobe software and MS Office Suite, SharePoint
• Strong written and verbal communications to interact with all levels of staff and convey business context clearly and effectively in a fast-changing environment
• An analytical mind with orientation to detail and strong judgement skills to maintain discretion in handling confidential information

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Please refer the Job description for details