Corporate Receptionist

at  Emeria

CORPORATE RECEPTIONIST

Location: Euston
Salary: £35,000
Hours: Monday – Friday, 8am - 5pm

As the Corporate Receptionist, you will be required to

• Providing a professional, proficient Front of House service with seamless coverage, politely greeting visitors & making them feel welcome.
• Delivering a great customer experience for all of those using & working in the office for both internal & external customers.
• Consistently maintaining high levels of customer service.

This role reports to the Executive Assistant to Chief People Officer.

SKILLS AND EXPERIENCE

• Experience of working Front of House in a busy office environment.
• Basic understanding of Health & Safety regulations & capable of effective Manual Handling Operations
• Efficient use of Microsoft Office Outlook, Excel & Word packages.
• Able to prioritise workload and multitask
• Excellent communicator with people of all levels.
• Passion for high levels of customer service
• Proactive with a flexible/adaptable approach with the ability to work unsupervised
• Flexibility to provide team sickness/holiday cover at short notice
• Friendly & customer focused
• First Aid Trained (Or willingness to be trained)

• Housekeeping – proactively ensure that kitchens/kitchenettes are kept clean, tidy and fully stocked at all times.
• Ensure all meeting rooms and desks are cleaned and cleared after use ready for the next person or team to use.
• Checking that office equipment i.e. Copiers/TV’s/Fridges etc are in working order.
• Administration – Ordering stationery, kitchen stock, business lunches etc/raising purchase orders
• Supporting with office etiquettes and environment to be positively influenced by visible front of house presence
• Reporting maintenance defects to the Facilities Manager.
• Sorting of and Franking of Post
• Arranging Couriers
• Ad-hoc and any other duties as requested by the Executive Assistant to Chief People Officer
• Dealing with facilities related queries from colleagues, visitors, contractors & providing assistance accordingly.
• Managing multiple meeting room calendars and scheduling meetings efficiently.