Corporate Security Officer

at  City Group Security

ESSENTIAL SKILLS AND EXPERIENCE

• Professional Appearance: Present a well-groomed, professional appearance to inspire confidence in visitors.
• Customer Service Orientation: Exhibit strong customer service skills to handle visitor needs courteously and effectively.
• Communication Skills: Strong verbal and written communication skills are essential for addressing inquiries and coordinating with staff.
• Proactive Mindset: Demonstrate a proactive approach, with a strong work ethic and problem-solving attitude.
• SIA Licence: Possession of a valid SIA (Security Industry Authority) licence is required.
  This role requires a blend of customer service, administrative duties, and security-focused responsibilities to ensure the smooth operation and safety of the buildings front-of-house areas.
  City Group is committed to fostering a diverse and inclusive workplace. We welcome applications from all candidates, regardless of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age.
  Job Types: Full-time, Permanent
  Pay: £12.00 per hour

Schedule:

• Day shift

Experience:

• security: 1 year (preferred)

Licence/Certification:

• First Aid Certification (preferred)
• SIA (required)
• Driving Licence (preferred)

Work Location: In person
Reference ID: 15

ROLE: CORPORATE SECURITY OFFICER

Shift Pattern: 06:30-10:30 & 17:00-21:00 Spilt Shifts Monday to Friday

KEY DUTIES

• Visitor Management
• Welcome and greet all visitors professionally
• Control access to the building, ensuring only authorized personnel and visitors enter
• Notify the relevant personnel of visitor arrivals and assist with any visitor needs
• Retain local knowledge of in house contacts 
• Record Keeping and Compliance
• Maintain accurate entry and exit records, ensuring compliance with security protocols
• Keep logbooks and registers up to date to ensure accuracy and accountability
• Communication
• Answer incoming phone calls promptly, addressing inquiries and providing assistance
• Send emails to clients and assist with administrative tasks as needed
• Safety Monitoring
• Monitor and ensure all visitors sign in and out as required
• Alarm management set and unset 
• Conduct regular patrols of the premises to identify and address any security or safety issues
• Unlock the site on time ready for clients
• Lock the site once a patrol has been completed and the site is empty 
• Access control ID pass checks in the morning and evenings