Counseling | Office Manager

at  Catholic Charities Of The Archdiocese

Catholic Charities is looking for the right people;people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.
Join our team as the Office Manager! The Office Manager in Counseling and Behavioral Health Clinic is responsible for business operations and administrative processes within the Counseling and Behavioral Health Clinic. Key tasks include managing intakes and referrals, managing the programs outputs and outcomes data, and ensuring client charts meet agency standards. This position is also responsible for managing the programs billing and credentialing activities and advising the Program Director of the programs financial standing. Responsible for development, ongoing management and exercise of discretion and independent judgment with respect to matters of department budget including fiscal year planning/monthly management of financials. The Counseling Services Office Manager also engages in networking and outreach activities to promote the departments services in the community. The position reports directly to the Program Director and will provide supervision and oversight to the Counseling Services Administrative team. The successful candidate will have excellent time management skills, the ability to balance multiple priorities, strong communication skills, and will approach clients with exceptional customer service.

The Expertise Were Looking For

• High School Diploma or GED
• Two (2) years of experience in office management
• One (1) year of leadership experience
• Bilingual in English and Spanish
• Valid Texas Drivers License

TheSkills and AssetsYou Bring, and More

• Demonstrated organizational and time management skills.
• Ability to gather, track, and report large quantities of data.
• Interacts with staff, supervisors, and administrators in a respectful and professional manner.
• Effective interpersonal skills in dealing with clients, volunteers, funders, and all stakeholders.
• Strong verbal and written communication skills.
• Practices cultural sensitivity and trauma informed care when interacting with clients
• Ability to work well within a team and the ability to work independently to complete assigned tasks.
• Faces challenges with a solution-focused approach and maintains a positive attitude.
• Conducts him/herself in an ethical and professional manner.
• Understanding of HIPPA and more broadly how to manage confidential information.
• Experience providing supervision to staff and volunteers providing administrative support.
• Ability to utilize ETO software and increase competency through available trainings.
• Competency using data gathering tools and software (e.g. PHQ).
• Advanced skills in the use of Microsoft Word, Excel, and Outlook.

What you Deliver

• Responsible for all aspects of managing/supervising department administrative team to include: human resources talent management functions including, but not limited to hiring, termination, supervision, performance management, recruitment, team meetings, and training.
• Responsible for development and management of all department related agency and funder reporting, including agency annual report. Data program management across multiple department service lines.
• Responsible for development, ongoing management and decision making, exercise of discretion and independent judgment for department budget including fiscal year planning/monthly management of financials. Liaison with agency accounting staff to identify and coordinate budgeting activities. Responsible for development and management of all budget related tracking spreadsheets/databases for revenue/expenditures. Develop a comprehensive department budget and perform periodic budget analyses. Responsible for all program insurance billing and credentialing.
• Design business strategies and plans to meet department goals. Ensure all department activities adhere to legal guidelines and policies. Assess overall department performance. Serves as back up to department director as needed.
• Performs other duties as assigned.

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Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect. Successful applicant must comply with federal contractor vaccine mandate requirements.
The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds

Please refer the Job description for details