Counselling Practice Manager - Hybrid

at  AIPC

Work options: Hybrid

The successful applicant will work from either AIPC’s Melbourne or Perth office. Hybrid/WFH may be available for candidates based in these cities.

• Highly collaborative and supportive environment
• Be part of a strong student-centric, values-driven education provider
• Help oversee AIPC’s online clinic

The Australian Institute of Professional Counsellors is a private RTO providing Higher Education specialising in the delivery of external education programs in counselling, social work, community services, financial counselling, and various allied health courses. AIPC and our staff are passionate about assisting people formalise their natural helping abilities so they can support others to lead happier, healthier lives. We have a strong student-centric, values-driven culture based on the guiding principle: “Empowering people to help others”. The overall purpose of our organisation is for our graduates, through their own work, to positively influence the level of wellbeing and health in our communities.
Our teams develop high quality, applicable courses and programs, and provide an exceptional level of education and service to our students. As such, we have a strong focus on creating an accountable, supportive and engaging work environment built on joint purpose, teamwork, and enthusiasm for what we do.

THIS ROLE MAY BE BASED AT OUR MELBOURNE OR PERTH CAMPUS.

Reporting to the Head of Operations, you’ll be responsible for overseeing the day-to-day functioning of the clinic, and oversight and supervision of international AIPC and Acknowledge Education tertiary students on counselling and social work placements. You’ll have overall responsibility for the efficient and smooth service delivery and general operations of the clinic.

• Operate the clinic to support its ongoing effectiveness and viability.
• Develop and maintain professional relationships with a variety of community and health agencies to build a referral base for the clinic.
• Train all student counsellors and social workers in agency processes including (but not limited to) intake, referral, privacy, reporting, and client records.
• Monitor student counsellors and social workers in the delivery of services to clients.
• Facilitate case management meetings and training sessions for student counsellors and social workers.
• Conduct individual and group clinical supervision sessions with AIPC and Acknowledge Education tertiary students.
• Monitor student progress throughout all placements and liaise with academic staff as needed.