Counsellor - Student Support Programs (Brock University)

at  Telus Health

À TELUS Santé, nous donnons à chacun les moyens de vivre plus sainement. Guidés par notre vision, nous exploitons la puissance de notre technologie de pointe et misons sur l’unicité des personnes pour créer le futur de la santé. En tant que chef de file mondial des services de santé et de bien-être – englobant la santé physique, mentale et financière – TELUS Santé améliore les résultats en matière de santé pour les consommateurs, les patients, les professionnels de la santé, les employeurs et les employés.

Student Support Programs (SSP) Counsellor
Location: Brock University, St. Catharines, ON
Job Function: Clinical Services
Status: Full time
Schedule: Regular
TELUS Health, in partnership with Brock University, is seeking a dedicated and experienced registered psychotherapist or social worker to provide comprehensive on-campus counselling services. This role is pivotal in fostering student resilience, growth, and a positive campus environment. Become a part of our team and help enhance the student experience within a thriving and inclusive community.
The impact you’ll make and what we’ll accomplish together
As a Counsellor, you will champion the mental health and psychological well-being of Brock University’s diverse student body. You will provide short-term counselling and crisis intervention, assisting students in navigating their academic and personal challenges, including high-risk behaviors and substance use concerns. By employing strength-based, solution-focused strategies, you will empower students to achieve their goals. Your collaboration with university staff and stakeholders will strengthen the support network for students, creating a safe and supportive environment that fosters their cultural, social, and academic success.

Here’s How

• Promote and advocate for student mental health and the psychological well-being and safety of a diverse student community in St. Catharines, Ontario.
• Provide short-term counselling to young adults, addressing various academic and non-academic issues.
• Evaluate client needs, set objectives, and develop strategies using a strength-based, solution-focused approach.
• Handle crisis intervention, high-risk behaviors, and mental health emergencies.
• Refer clients to appropriate community resources as needed.
• Accommodate both scheduled and drop-in sessions, supporting in-person and virtual appointments from the counselling centre at Brock University.
• Collaborate with university staff and other key stakeholders while serving as a corporate ambassador for TELUS Health.
• Manage administrative requirements, including client documentation, managing bookings, and utilizing manual organizational systems for tracking.

What You Bring
The ideal candidate is a dedicated and compassionate clinician who excels in a multifaceted, fast-paced university environment. You are passionate about fostering the mental health and well-being of students and possess strong clinical, interpersonal, and organizational skills.
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Passionate Advocate for Student Well-Being: You are driven by a commitment to promoting mental health and psychological safety for a diverse student community, ensuring every student feels supported and empowered.

• Skilled in Crisis Intervention: Equipped with extensive training in crisis intervention, strength-based therapy (SFT), cognitive-behavioral therapy (CBT), and/or GAIN-Q3, you adeptly manage mental health emergencies and high-risk behaviors.
• Analytical and Solution-Focused: You have strong clinical assessment skills and are proficient in evaluating client needs, setting objectives, and developing strategies using a strength-based, solution-focused approach.
• Effective Communicator: Leveraging your strong communication skills, you collaborate effectively with university staff and stakeholders. You can convey complex information clearly and are skilled at engaging students in both scheduled and drop-in sessions.
• Collaborative Team Player: You value diversity of thought and work well with team members and stakeholders within the university community, strengthening the support network for students.
• Highly Organized: With a proven track record of handling high caseloads, you efficiently manage administrative requirements, including client documentation and managing bookings using both manual and online systems.
• Detail-Oriented: You ensure high-quality outcomes by maintaining keen attention to detail in all aspects of your work, from documentation to counseling sessions.
• Proficient with Technology: You are proficient with various online platforms and can seamlessly navigate and integrate these tools into your workflow to support virtual and in-person appointments.
• Resilient and Adaptable: You quickly adapt to changing environments and efficiently manage your time to prioritize numerous deliverables, demonstrating resilience in a dynamic, fast-paced setting.
• Knowledgeable in Community Resources: You possess an effective understanding of local community resources and can make appropriate referrals to provide comprehensive support for students.

Qualifications

Education:

• Master’s Degree in Counselling, Psychology, Social Work, or a related field.
• In good standing with the Ontario College of Social Workers & Social Service Workers (OCSWSSW) or Ontario College of Registered Psychotherapists (CRPO).
• Certification or extensive training in crisis intervention, SFT, CBT, and/or GAIN-Q3 is considered an asset.

Experience:

• Minimum of three (3) years of post-graduate counselling experience managing diverse clinical cases.
• Experience managing high-risk cases, including clients at risk to themselves or others.
• Expertise in developmental issues of late adolescence (e.g., mental health, disordered eating, transitions, relationships & sexuality, substance use, etc.).
• Knowledge in EAP with both short and long-term interventions.
• Effective working with clients presenting a wide variety of issues and good knowledge of local community resources.
• Strong clinical assessment skills with the ability to provide comprehensive treatment planning.
• Experience promoting community adaptation and integration.
• Strong interpersonal skills to build and maintain relationships with clients and stakeholders.
• Effective time management skills to handle high caseloads and administrative tasks.
• Ability to seamlessly work with both manual, paper-based systems and navigate various online platforms across different office environments.

Why Choose TELUS Health

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, paid vacation, and a flexible benefits plan to meet the needs of you and your family
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

À propos de nous
Nous sommes une équipe axée sur les personnes, les clients et les objectifs, qui collabore, innove et crée des retombées positives au quotidien. Nous améliorons des vies grâce à nos solutions technologiques. Nous favorisons une culture d’innovation qui permet aux membres de l’équipe de résoudre des problèmes complexes et de produire des résultats exceptionnels sur le plan humain dans un monde numérique.
À TELUS, nous sommes fiers de notre culture qui encourage la diversité. Nous croyons foncièrement à l’importance d’adopter des pratiques équitables en matière d’emploi. Ainsi, le dossier de tous les candidats qualifiés est étudié. Pendant tout le processus de recrutement, nous tenons compte des besoins particuliers des candidats handicapés, au besoin.
Avertissement : Conformément à la Politique de sécurité des centres de données de TELUS Santé, tout membre de l’équipe susceptible de travailler dans un centre de données ou d’avoir accès à des renseignements détaillés sur les technologies de service client peut faire l’objet d’une enquête de sécurité auprès du gouvernement du Canada.
La santé et la sécurité de notre équipe, de nos clients et des communautés que nous desservons sont primordiales pour TELUS. Par conséquent, nous exigeons que toute personne qui se joint à nos Cliniques TELUS Santé soit complètement vaccinée contre la COVID-19.
Remarque aux candidats du Québec : si la connaissance de l’anglais est requise, c’est parce que le/la membre d’équipe qui occupera ce poste sera appelé(e), sur une base régulière, à interagir en anglais avec des parties externes ou internes ou encore à travailler dans un environnement informatique anglais dans le cadre de ses tâches.
En déposant votre candidature pour ce rôle, vous comprenez et acceptez que vos informations seront partagées avec l’(les) équipe(s) d’acquisition de talents du groupe de sociétés TELUS et/ou tout gestionnaire impliqué dans le processus de sélection.

Please refer the Job description for details