Country Logistics Manager

at  NCR Atleos

About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Title: Country Logistics Manager
Grade: 10
Location: Jakarta, Indonesia
Position Summary:
The Country Logistics Manager is responsible for overseeing NCR Atleos Indonesia’s warehousing, freight, and fulfilment operations which are key activities in our end-to-end logistics value chain. This is a very hands-on role, and the right candidate should have experience in a management or supervisory role in supply chain and procurement and be held accountable for overall services supply chain operational performance and improving performance over time.

Key Areas of Responsibility:

• Single point of contact for all the services supply-related ops in Indonesia.
• Ensure all orders are fulfilled (picked, packed, and dispatched) accurately within the agreed SLA Review and prepare workflow, manpower and space requirements, equipment layout, and action plans while ensuring productivity, quality, and customer service standards are met.
• Participate in designing, establishing, and implementing operations management procedures, quality control processes, and various indicator systems, and be responsible for the KPI of warehouse operations.
• Implement and improve the rules and regulations, standardize operating standards and processes, and monitor each metric; plan budgets, and reduce costs.
• Use systems to keep records, edit, and manage the required reporting.
• Responsible for achieving BU key metrics for the coun try/region.
• Provides adequate response/information to questions/requests from in and external customers.
• Processes customer complaints and provides updates to customers.
• Work closely with inventory planning and inventory control teams to ensure adequate inventory is available in the country.
• Managing suppliers such as rework, warehouse, and transportation.
• Bill validation
• Maintains targeted service level objectives by constantly monitoring open service calls suspended for parts.
• Other duties may be assigned.

Basic Qualifications:

• 10 years of Supply chain-related experience will be preferred.
• Bachelor’s Degree or equivalent in a related Logistics discipline.
• Excellent written and oral communication skills in English
• Demonstrates problem-solving/analytical/planning skills gained through formal education, certification, and work experience.
• Expertise in Excel, Access, and PowerPoint
• Strong leadership and excellent interpersonal skills
• Exhibits a strong sense of urgency and works on urgent tasks to completion where it might require working more than daily regular working hours.
• Knowledgeable in all Field Logistics Operations processes and procedures will be an advantage.
• Strong knowledge of Indonesian customs regulations and import/export procedures.
• Proficiency in English and Bahasa Indonesia.

Offers of employment are conditional upon the passage of screening criteria applicable to the job.
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Please refer the Job description for details