County Wide Matron - Surgery

at  Worcestershire Acute Hospitals NHS Trust

Matrons are vital to delivering high quality care to patients and their relatives. They are instrumental in promoting high standards of clinical care, reducing health inequalities and promoting equality for all, workforce retention and recruitment, staff education and development, compassionate, inclusive leadership and patient safety. The Matrons role is the cornerstone of improving the quality of patient care. They do this through visible inclusive leadership and engagement with patients and families, frontline staff and senior management teams.
Matrons provide key assurance to the Board, providing evidence that the organisation is delivering safe care and supporting and developing staff to fulfil their roles.The Directorate Matron will provide nursing leadership for the Directorate working in partnership with Directorate triumvirate comprising the Clinical Director, Clinical Leads and Directorate Manager. This team will deliver on the Directorate priorities in partnership with respective colleagues. Inclusive leadership, professional standards and accountability To role model a compassionate inclusive leadership culture across services, developing a culture that is flexible and innovative where staff feel valued and where opportunities are actively created for individuals to maximise their potential.To lead the workforce to deliver quality care to meet KPIs for the service To ensure that there is optimal utilisation of beds within the area managed, monitoring length of stay and expediting patient discharge by ensuring appropriate planning and proactive measures To carry out HR duties such as appraisals and sickness management reviews To implement the CQC well-led domains in the matrons area of responsibility To represent the voice of the nursing profession, acting as ambassador and advising the Clinical Director, Directorate Manager and Clinical Leads on professional nursing matters and specific speciality nursing issues To take the lead role on one or more corporate initiatives/projects in agreement with the Divisional Director of Nursing and Chief Nursing Officer and/or key deliverables and co-ordinate the development, management and implementation across the Trust Develop practice in assessing and addressing individuals health and wellbeing needs Governance, patient safety and quality To use monitoring of systems and processes to provide assurance of patient safety and quality of care To use innovative methods to maintain governance, patient safety and quality, shared governance, shared decision-making and pathway to excellence. To implement the updated patient safety strategy within the matrons area of responsibility, including the new Patient Safety Incident Management System and just culture To ensure safeguarding covers all people by embedding all safeguarding legislation, policies and procedures within local area of responsibility To maintain environmental cleanliness and infection prevention and control compliance locally, ensuring that IPC is everyones responsibility Working with operational and professional colleagues, champion a culture of continuous improvement.
Monitor care standards and act on the information Endeavour to ensure that staffing levels are maintained that ensure patient safety, and concerns are brought to the attention of the Chief Nursing Officer Ensure that all Trust policies are implemented within the area of responsibility and followed by all staff Workforce planning and resource management Provide disciplinary support and performance management to ensure safe and quality care delivered by engaged staff Undertake workforce establishment reviews and ensure staffing levels are safe to deliver quality care Undertake training and development of the workforce to ensure equality of access and inequalities are removed To visit wards and departments daily to support Sisters and Charge Nurses, and ensure that the resources available are controlled and utilised effectively to ensure high quality patient care is delivered. Manage ward budgets effectively and that costs relating to the use of NHSP and agency nurses are kept to a minimum Patient experience and reducing health inequalities To implement and update the patient and staff experience agenda To be proactive in seeking patients views and ensure that feedback from patients is valued and acted upon and lessons disseminated, to enable changes in practice if they are necessary To work with the Associate Chief Nursing Officer for Patient Experience and the Heads of Nursing to champion the implementation of the patient and carer experience strategy, actively seeking to gain and act on, more patient feedback about their services To provide a link between the area of responsibility and Patient Advocacy Liaison Service (PALS), Chaplaincy and other services to support patients and their carers To work pro-actively to resolve patients or carers dissatisfaction or complaints, making time to meet and talk with patients and carers Performance and operational oversight The post-holder will play a key role in ensuring compliance with the CQC domains of Safety, Caring, Responsiveness, Effectiveness and Well Led throughout their areas of responsibility, providing assurance and evidence of compliance, taking action wherever a shortfall is identified Work closely with the Clinical Director in the achievement of clinical and non-clinical performance targets and capacity management, including delivery against target length of stay and patient throughput and effective utilisation of facilities, and take remedial action in conjunction with Clinical Director where performance is below plan Contribute to the delivery of contracted activity and patient access targets, including RTT, 4 hour and Cancer standards following discussion and agreement with the Clinical Director, actively participating in planning within the Directorate and taking the lead in the development and implementation of relevant operational policies Education, training and development To develop own and others knowledge and practice across professional and organisational boundaries Empower Ward/Departmental Sisters/Charge Nurses supporting the development of their role through enabling them to acquire and maintain appropriate management skills, which enable them to discharge their responsibilities effectively. To ensure that a training and development plan, based on need, is produced and reviewed annually To ensure all Ward/Departmental Sisters/Charge Nurses have the opportunity to benefit from leadership development and continue to support and use the opportunities available Ensure that appraisal arrangements are in place for all nursing staff within their sphere of responsibility and that objectives align to the clinical, performance and business requirements of the Directorate, in order to address training and development needs within their team and promote an ethos of continuous professional development Ensure that opportunities to share learning and experience between the multi-disciplinary team are promoted to ensure good communication and utilisation of relevant information Maintain current active NMC registration, and act always in accordance with Trust Policies and procedures, NMC Code and other guiding documentation Collaborative working and clinical effectiveness The Directorate Matron will act as a clinical role model, assessing and delivering care needs as a significant part of their role. They will also ensure high standards of clinical care are consistently achieved and monitored To be aware of, and having strategies to advance equality and reduce inequality To engage with wider national campaigns, including those for nutrition and hydration, pressure ulcer prevention, falls, infection prevention and control and discharge To play a lead role in ensuring patients nutritional needs are met through: having systems to carry out nutritional assessment being involved in commissioning patient food ensuring meals are accessible to patients, ensuring meals meet patients cultural needs encouraging families to meet patients nutritional needs ensuring that Ward Housekeepers are available to assist with meals Service improvement and transformation Deliver service improvement and transformation, including empowering staff to take on a wider range of clinical tasks To contribute to the long-term strategies of the Directorate, including major operational changes, service reviews and developments Take a lead role or participate in the development of corporate and Directorate objectives/projects ensuring that the nursing resources available are targeted towards their achievement.
Thus ensuring a progressive and pro-active culture of delivery and change Advising and contributing to Directorate service development plans, in order to promote new initiatives and plans as part of the Divisional Annual Business Planning process, and encourage the active involvement of clinical staff in business planning and service development Contribute pro-actively to Directorate cost improvement plans (CIP) and QIPP plans in order to ensure their areas are working within the agreed budgets Improving Diversity and Inclusive Recruitment: As part of the Trust’s aim to improve diversity across the Trust, positive action is being taken and all applications for this post from BAME, Disabled and LGBT+ candidates can request to be considered under an expanded Guaranteed Interview Scheme if they meet the minimum criteria as specified in the person specification for this role. Applicants will be prompted in the application form to declare if they wish to be considered under this expanded Guaranteed Interview Scheme, and their response would be visible to the Shortlisting Panel. If you have any queries about expanded Guaranteed Interview Scheme, please contact Rob Saunders (HR Manager - Recruitment) in confidence via email robert.saunders1@nhs.ne

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