Court Administration Supervisor

at  Judicial Branch of Arizona in Maricopa County

Posting Date
07/05/24
Application Deadline
07/19/24
Pay Range
Min - 1st Quartile - Mid - Max
$57,250.00 - $65,441.00 - $73,632.00 - $90,000.00
The expected ENTRY pay range for this position based on experience and equity within the Judicial Branch is $57,345.60 to $65,441.00.
This position is exempt under the FLSA.
What We Offer
We offer generous paid time off, paid sick leave, and 10 paid holidays! We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives. Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance.
Click here to learn more!
Job Type
Classified – Judicial CPR
Department
D800 Superior Court
About the Position
The Court Administration Supervisor provides leadership, supervision, mentoring and training for a large unit of Judicial Assistants, Courtroom Assistants, and Court Administration Assistants who provide case processing functions to Criminal Court Administration. Criminal Court is the largest division within Superior Court, and we work in collaboration with other agencies to efficiently resolve felony cases in a just manner while respecting the rights of defendants, victims and the community.
IA Court is a 24-hour operation, located at the Intake Transfer and Release (ITR) Facility: 2670 South 28th Drive, Phoenix, AZ 85009. This position will require working in a jail/court facility environment that runs court dockets every 3 hours, 7 days a week, 365 days a year.
Hours of Work:
Please note that the working hours for this position are four ten-hour evening/night shifts as listed below. This schedule includes working on Holidays that fall on these days unless otherwise approved off.
Wednesday: 7:30pm to 6:00am (30-minute lunch)
Thursday: 7:30pm to 6:00am (30-minute lunch)
Sunday: 7:30pm to 6:00am (30-minute lunch)
Monday: 7:30pm to 6:00am (30-minute lunch)
About The Superior Court:
The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law…every person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.
Position Qualifications
We recognize your time is valuable, so please apply if you meet the following required qualifications:

Education:

• High School diploma or GED

Experience:

• Five (5) years of court, legal or directly related experience
• One (1) year of experience in a lead or supervisory role

OR

Combined Education and Experience Qualifications:

• An equivalent combination of post-secondary education or job-related experience may substitute on a year-for-year basis.
• A completed Arizona Court Supervisor (ACS) certification or Certified Court Manager (CCM) certification may substitute for one year of experience.

Our Preferred Candidate Has:

• Associates degree in a related field
• Knowledge of Criminal Court case flow and processes
• Enrollment in or completion of the Arizona Court Supervisor (ACS) Program

Knowledge, skills, and abilities:

Knowledge of:

• Effective supervisory techniques and practices.
• Legal terminology, court policies and procedures, courtroom proceedings; particularly those that relate to the preservation of the court record.
• Principles and processes for providing customer service including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.

Skill in:

• Computer software such as iCIS, MS Office software such as Excel, Word and Outlook.
• Supervising and evaluating assigned staff, coordinating work of subordinates.
• Orally and verbally communicating with others to convey information effectively.
• Establishing and maintaining cohesive working relationships with others.
• Decision making and conflict resolution.

Ability to:

• Excel in a high volume and time sensitive work environment.
• Lead and coordinate the work of others.
• Research and analyze complex data while drawing effective conclusions.
• Coach, motivate and mentor staff.
• Demonstrate professional behavior and ethical standards of conduct.
• Demonstrate effective time management and organization.

Essential Job Tasks

(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

• Monitors daily operations and coordinates court activities, ensures goals and objectives of the Criminal department are met.
• Supervises, organizes, assesses, and evaluates the workload of staff, modifies the workload and assignments as needed.
• Coordinates the hiring, training, and performance evaluation of staff.
• Establishes performance goals, objectives, and measures for annual performance evaluation.
• Prepares internal and external management information reports regarding workload, caseload, and service level trends.
• Develops or modifies standardized procedures related to report generation and data control.
• Regularly reviews rules, policies, and procedures to ensure compliance within the Criminal department and to make recommendations for revisions.
• Prepares statistical reports for departments.
• Conducts unit meetings on a regular basis with staff; attends department meetings.
• Prepares various communications to Judicial Officers and other court staff.
• Investigates and responds to complex public complaints and requests for information or service in accordance with established policies and procedures.
• Participates in committees/special projects and provide input to internal and external stakeholders.
• Provides regular onsite or in-person supervision to assess business needs by observation, by monitoring group dynamics with face-to-face interactions and through the use of body language/nonverbal communication, engages in interpersonal bonding, and models expected behaviors.

Working Conditions:
While performing the duties of this job, the employee may need to communicate clearly, perceive details of objects that are close by, and maintain various physical positions for extended periods, such as sitting, standing, or walking. The job may involve using hands for tasks such as typing, handling objects, or operating tools, as well as reaching with hands and arms. Occasionally, the employee may be required to move or lift objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Additional Information
Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs.
Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances.
All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant.
The Judicial Branch of Arizona in Maricopa County participates in the State Retirement systems ASRS or PSPRS. As such, mandatory membership for all full-time employees includes payroll deducted contributions consistent with each retirement system’s requirements. The current contribution rate for ASRS is 12.29% and the current contribution rate for PSPRS is 5.44% and up for the defined contribution plan and 9.81% for the defined benefit plan. For more information about contributions and benefits of these plans visit
https://www.azasrs.gov/
or
https://www.psprs.com/corrections-officer/
Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.
The Judicial Branch in Maricopa County is an EEO/ADA Reasonable Accommodation Employer.
Apply Now

• Monitors daily operations and coordinates court activities, ensures goals and objectives of the Criminal department are met.
• Supervises, organizes, assesses, and evaluates the workload of staff, modifies the workload and assignments as needed.
• Coordinates the hiring, training, and performance evaluation of staff.
• Establishes performance goals, objectives, and measures for annual performance evaluation.
• Prepares internal and external management information reports regarding workload, caseload, and service level trends.
• Develops or modifies standardized procedures related to report generation and data control.
• Regularly reviews rules, policies, and procedures to ensure compliance within the Criminal department and to make recommendations for revisions.
• Prepares statistical reports for departments.
• Conducts unit meetings on a regular basis with staff; attends department meetings.
• Prepares various communications to Judicial Officers and other court staff.
• Investigates and responds to complex public complaints and requests for information or service in accordance with established policies and procedures.
• Participates in committees/special projects and provide input to internal and external stakeholders.
• Provides regular onsite or in-person supervision to assess business needs by observation, by monitoring group dynamics with face-to-face interactions and through the use of body language/nonverbal communication, engages in interpersonal bonding, and models expected behaviors