Court Field Researcher-Fulton County, GA

at  Asurint

Description: Candidates must be able to commute within Fulton County, Georgia and to the various court houses within the county
At Asurint, we’re building a leading information-based technology company in Cleveland, Ohio. Asurint is on a mission to help our customers succeed by bringing innovation, flexibility and personal ownership to background screening – all while addressing the changing regulatory landscape. We measure our efforts by the success our customers enjoy and the positive onboarding experience of their employees. We are succeeding because they succeed.

SUMMARY

The Court Field Researcher is responsible for traveling to assigned courts and processing/researching records related to pre-employment background applications that include, but are not limited to, civil court cases, criminal cases, and registries. Processes products related to pre-employment background applications that include but are not limited to MVRs, civil court cases, criminal cases and registries, drug testing, and OFAC.

Requirements:

• Reliable transportation and ability to travel to assigned court locations daily or as needed is required.
• Minimum of $300,000 primary liability coverage maintained under personal auto insurance policy.
• Experience in customer service or with research/investigations is required.
• Experience with internet research is required.
• Experience with the legal/court system is preferred.
• Experience with background screening is preferred.
• Proficiency in MS Office (Outlook, Excel, Word) or similar software is required. Relevant business management systems such as general ledger, HRIS, CRM, etc. is preferred.
• Education: High school diploma or equivalent is required. Bachelor’s degree is preferred.
• Certifications or licensure: Driver’s license and ability to maintain a driving record that is satisfactory to the company’s liability insurance carrier is required.
• Years of relevant experience: 0 to 2 years is preferred.
• Years of experience supervising: None

• Travels to local courts and retrieves data via computer/web-based systems, or by accessing files and other documents related to the applicant’s history from the county clerks.
• Locates information quickly and accurately in accordance with applicable state laws and procedures.
• Retrieves and enters data from computer/web-based systems, files, and other documents related to the applicant’s history.
• Uses software programs to enter criminal results to clients.
• Examines internet databases and court records to help investigate and adjudicate criminal records.
• Performs data entry using spreadsheet or database commands.
• Performs extensive in-person inquiries and searches to supplement criminal records.
• Analyzes information collected to identify potential problems or discrepancies.
• Updates order statuses appropriately.
• Proactively updates supervisor regarding any delays that would impact our business or clients; issues regarding access to court systems, records, or staff needed in order to conduct research; changes in courthouse structure, processes or fees; and any current quality or trending issues.
• Handles confidential information responsibly and with good judgment.
• Communicates with and establishes positive working relations with court personnel and others necessary to successfully complete required tasks.
• Monitors and implements processing and system changes.
• Other duties as required.

Requirements:

• Reliable transportation and ability to travel to assigned court locations daily or as needed is required.
• Minimum of $300,000 primary liability coverage maintained under personal auto insurance policy.
• Experience in customer service or with research/investigations is required.
• Experience with internet research is required.
• Experience with the legal/court system is preferred.
• Experience with background screening is preferred.
• Proficiency in MS Office (Outlook, Excel, Word) or similar software is required. Relevant business management systems such as general ledger, HRIS, CRM, etc. is preferred.
• Education: High school diploma or equivalent is required. Bachelor’s degree is preferred.
• Certifications or licensure: Driver’s license and ability to maintain a driving record that is satisfactory to the company’s liability insurance carrier is required.
• Years of relevant experience: 0 to 2 years is preferred.
• Years of experience supervising: None.