Court Registry Officer

at  New Zealand Ministry of Justice

1X CASUAL COURT REGISTRY OFFICER FOR WELLINGTON TRIBUNALS

We are looking for an enthusiastic, talented individuals to be part of a team set up to directly support the Tenancy Tribunal.

As a key member of the team, you will be responsible for:

• Ensuring that the judicial officers and case parties have all the information they need, in a timely and accurate manner.
• Interacting with participants on any case related matter. Customer queries can come in via phone, or electronically – so you will need to be confident communicator, and comfortable with electronic systems.
• Planning and scheduling of case events, including putting logistics in place to ensure cases are heard without delay

To be successful in the role you will need to be:

• Detail orientated and observant – we have many different processes and case information needs to be accurate.
• Organised – hearings and events have set dates and times, so you will need to be comfortable working within time constraints.
• Self-aware – our participants are unique so you will be confident working both individually and as a team, across a range of situations.
• Able to prioritise –some of our processes are repetitive, but you’ll be able to manage conflicting priorities and move from one task to another quickly
• Willing to learn – legislation and processes are always changing so you will be able to adapt and maintain knowledge capital.
• Resilient– there are times you will be working on sensitive cases and sometimes at high volume.
• Be committed to the principles of te Tiriti o Waitangi and understand these in a Ministry context