Court Services Coordinator (Manhattan Flex)

at  NYC Criminal Justice Agency

POSITION SUMMARY

Under the direct supervision and leadership of the Borough Manager, the Flex Court Services Coordinator (CSC) will support day-to-day operations and collaborate with the existing borough staff to promote the usage of research-based practices and policies and manage the implementation of the agency’s Release Assessment through the pre-arraignment interview process, bail expediting services, partnerships with key court stakeholders and court date/warrant notification efforts. The coordinator will be assigned to a borough-based worksite where they will oversee the new programming data collection and work performance of Pretrial Associates. This position will also be responsible for project implementation, basic project management, and quality assurance while working in conjunction with the Pretrial Program Coordinator. The coordinator supports the Agency’s efforts to process defendants for arraignment in a timely manner, ensuring the flow of information between NYPD, Department of Corrections, and the Office of Court Administration. This position oversees the Pretrial Associates on each shift and working collaboratively with their co-coordinators.

DESIRED SKILLS

• Energetic and motivated, with the ability to be innovative and resourceful
• Ability to take direction and work independently, as well as collaboratively
• Passion for working with youth and other vulnerable populations with a sense of compassion and understanding
• Open to learning new methods of working with youth and other at-risk populations while incorporating best practices
• Ability to multitask and communicate effectively with diverse communities, families, and stakeholders
• Strong problem- solving skills, using informed decision-making and good judgement
• Demonstrated ability to build relationships and networks of value to organizational mission
• Manages multiple priorities using good self-management and time management skills
• Strong interpersonal skills with the ability to quickly respond to employee concerns about workflow
• Adjusts quickly to changing priorities and conditions, copes effectively with complexity and change.
• Reaches out to peers and cooperates with co-coordinators to establish an overall collaborative working relationship.

QUALIFICATIONS

• Bachelor’s Degree in Social Service/Social Work, Criminal Justice, Criminal Psychology, or related field a preference.
• Internal candidates must have 2 years of employment as a PTA or comparable experience in another title. Candidates with prior supervisory experience are also encouraged to apply.
• Excellent working knowledge of Microsoft Word, Excel, Outlook, and other computer systems is essential.
• Willingness and ability to work any assigned tour, as needed, to include evenings and weekends.
• Comfortable acting as a liaison and advocate across all pretrial settings; examples include Central Booking, court, community, etc.
• Knowledge of the NYC Criminal Justice system and/or work experience in pretrial justice is preferable.
• Excellent organizational, multitasking, communication, and interpersonal skills
• Proficient computer skills, data collection, and writing skills.

CJA VALUES

Each employee at CJA is guided by these work values:

• Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention.
• Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families.
• Innovation: We value curiosity as a driving force to lead the way in pretrial services. We use innovative techniques in research, pilot programs, and engaging justice-involved communities to execute our mission of reducing unnecessary pretrial detention.

BENEFITS: CJA offers a very generous benefit plan including health, dental and vision insurance, a comprehensive mental health and wellness (EAP) plan, four weeks’ vacation, paid holidays and a retirement plan with employer matching contributions. CJA is also strongly committed to professional learning and development for its staff members and offers staff varied opportunities for learning and development through partnerships and vendor services for web based, in-person professional development training, as well as in-house job training and development.
NOTE: Only those candidates being considered will be contacted. No phone calls please.
CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations

HOURS: The flex role schedule requires the capability to adjust to scheduled changes quickly and effectively to support operational needs. All Court Services Coordinators are subject to mandatory overtime. The shifts required are as follows, but are not limited to.

• Days: 7am-3pm
• Evenings: 3pm-11pm
• Midnights: 11pm-7am
• Mid shifts: 12pm-8pm
• Internal applicants must be in their current role for at least 1 year and are currently in good standing (no disciplinary action within 90 days) to be eligible for this role