Creatio Consultant I Poland I Deloitte Digital

at  Deloitte

GENERAL INFORMATION

Position
Creatio Consultant I Poland I Deloitte Digital
Work arrangement
Full-time
City
Gdansk, Katowice, Krakow, Lodz, Poznan, Szczecin, Warsaw, Wroclaw
Country
Poland
Department
Consulting
Team
Deloitte Digital
Area of interest
Consulting
Way of work
Hybrid

WHO WE ARE LOOKING FOR

Are you passionate about helping businesses achieve their digital transformation goals? Do you have expertise in Creatio (formerly bpm’ online) and a strong background in CRM solutions? If so, we are looking for a Creatio Consultant / Senior Consultant to our Creatio Center of Excellence in Central Europe.
As a Creatio Consultant you will be responsible for providing expert guidance, implementation, and customization of Creatio solutions for our clients across various industries. You will work closely with clients to understand their business needs, design tailored solutions, and ensure the successful delivery of projects.

EXPERIENCE:

• Minimum 2 years of experience working with Creatio (bpm’online) CRM solutions.
• Proven track record of successfully implementing and managing Creatio projects for clients.
• Experience in business process analysis, solution design, and CRM customization.

TECHNICAL SKILLS:

• Proficiency in Creatio platform configuration, customization, and development.
• Experience with Creatio integration tools and techniques (e.g., REST, SOAP, API integration).
• Knowledge of database management, data migration, and ETL processes.

SOFT SKILLS:

• Strong communication and presentation skills, with the ability to translate technical concepts into business language.
• Excellent problem-solving skills and a proactive approach to client challenges.
• Ability to work independently and in a team environment, managing multiple priorities effectively.

EDUCATION:

• Bachelor’s degree in computer science, Information Technology, Business, or a related field is preferred.
• Creatio certification(s) would be an advantage.

• Client Engagement: collaborate with clients to understand their business processes and requirements. Provide recommendations and best practices for optimizing their use of Creatio CRM solutions.
• Solution Design: design and architect customized Creatio solutions to meet client-specific needs, including workflow automation, data integration, and user interface customization.
• Implementation: lead the implementation of Creatio CRM solutions, including configuration, customization, and integration with other systems. Ensure projects are delivered on time and within scope.
• Training and Support: provide training and ongoing support for clients to ensure they maximize the value of their Creatio CRM investment. Conduct user training sessions and develop documentation.
• Project Management: manage projects from initiation to completion, including resource allocation, timeline management, and risk redaction. Collaborate with cross-functional teams to deliver high-quality solutions.
• Innovation: stay up to date with the latest trends and developments in Creatio and CRM technologies. Continuously seek opportunities to improve client solutions and processes.