Creative Manager

at  Giraffe Social Media

WHO WE ARE

At Giraffe Social, we’re not your average agency. Since 2012, we’ve been crafting innovative social media strategies that help global brands achieve their goals and make an impact. Our team is a collective of driven, creative professionals who share a passion for digital marketing excellence. Guided by our core values of Strategy & Creativity, Balance & Wellbeing, Evolution & Growth, Sustainability & Responsibility, and Unity & Recognition, we’re constantly pushing boundaries to deliver results and create a thriving workplace.

WHO WE ARE LOOKING FOR

To excel in this role, you should have:

• Natural creativity with a constant desire for improvement.
• Knowledge and awareness of the latest content creation, creativity, and social media trends.
• Experience working with Canva, Unfold, Photoshop, and other Adobe Creative Cloud applications.
• Familiarity with major social networks, beyond personal use, preferably in a professional capacity.
• Excellent written communication skills with no spelling or grammatical errors.
• Strong communication skills and a passion for building online communities.
• Natural leadership skills and a proactive approach to sharing creative inspiration.
• Strong organizational skills and ability to work to deadlines.
• Experience working in an agency or other fast paced environment
• Self-motivation and the ability to work independently.
• Time management skills and the ability to prioritize effectively.
• A drive for personal improvement.
• Proficiency in Microsoft Office 365.
• Ability to attend monthly team office day in Portsmouth

It’s advantageous if you also have:

• Experience creating visual and interactive content for social media – agency side.
• Photography and/or videography experience.
• Experience as a social media influencer.
• Experience generating content for TikTok.
• Knowledge of other marketing areas.
• Experience in client/customer facing roles.
• Team management experience.
• Experience delivering training sessions.
• Remote working experience.
• Qualifications in Marketing, Journalism, Media, Advertising, or English.

THE ROLE

As a Creative Manager (CM), you’ll focus on creating social media content, including graphics, videos, infographics, podcasts, photography and more. This role involves managing content creation campaigns, client management and overseeing Creative Assistants. You’ll also support Social Media Managers in influencer marketing campaigns by developing strategies, researching influencers, and managing campaigns. You’ll be responsible for continuous improvement of our content creation service and expanding our client base. This role will include managing assigned clients and covering for team members when needed.

WHAT YOU’LL BE DOING

The role of Creative Manager involves you managing the social presence of a number of clients, in line with specific packages and objectives. Your responsibilities will be:

Content Creation:

• Lead photography and videography efforts for clients.
• Host podcasts, from concept creation to editing.
• Expand content creation capabilities.
• Create engaging social media content, including graphics, infographics, and videos.
• Develop full-size infographics with accurate research.
• Provide edits based on feedback.
• Create unique client strategies in the content creation section of the strategy document.
• Assist New Business Managers with example posts.
• Deliver training sessions for Creative Assistants and Social Media Assistants.

Social Media Management:

• Manage social media channels and adapt content for different platforms.
• Plan and deliver well-written, visually engaging organic posts.
• Schedule content using tools like Sprout Social, Canva, and Microsoft Office.
• Manage and engage with social media communities.
• Build relationships with influencers.
• Assist with onboarding new clients.
• Manage competitions and campaigns.
• Perform cover work for delivery or management.
• Collaborate with Senior Social Media Managers for high-quality delivery.

Influencer Marketing:

• Understand and deliver influencer marketing campaigns.
• Develop strategies, research influencers, plan ideas, and manage campaigns.
• Upsell influencer marketing services and seek new leads.
• Continuously improve the influencer marketing service.

Client Management:

• Manage content creation campaigns for clients.
• Develop and deliver content-focused strategies.
• Coordinate and lead client management activities.
• Support Creative Assistants and provide inspiration.
• Cover client management responsibilities for Social Media Managers.

Learning & Improving:

• Conduct research and analysis to inform content creation.
• Monitor and analyze performance data on social media platforms.
• Ensure compliance with paid advertising policies.
• Identify opportunities for improving organic activity.
• Stay updated on trends and techniques in social media.
• Share social media lessons with the team.

Communications & Culture:

• Participate in client communications and meetings.
• Stay organised with Productive and take notes on client developments.
• Attend team meetings, virtual sessions, and training sessions.
• Perform temporary duties outside of your role when needed.

To excel in this role, you should have:

• Natural creativity with a constant desire for improvement.
• Knowledge and awareness of the latest content creation, creativity, and social media trends.
• Experience working with Canva, Unfold, Photoshop, and other Adobe Creative Cloud applications.
• Familiarity with major social networks, beyond personal use, preferably in a professional capacity.
• Excellent written communication skills with no spelling or grammatical errors.
• Strong communication skills and a passion for building online communities.
• Natural leadership skills and a proactive approach to sharing creative inspiration.
• Strong organizational skills and ability to work to deadlines.
• Experience working in an agency or other fast paced environment
• Self-motivation and the ability to work independently.
• Time management skills and the ability to prioritize effectively.
• A drive for personal improvement.
• Proficiency in Microsoft Office 365.
• Ability to attend monthly team office day in Portsmout

The role also comes with the following benefits:

• Remote and Flexible Working.
• Enhanced Annual Leave Allowance - 34 days leave (inc. bank holidays, birthday and reduced working hours during Christmas period).
• Voluntary Work Leave - We provide paid leave for the purpose of performing voluntary work for a charity.
• Work Anniversary Gifts
• Birthday Gifts
• Christmas Gifts
• Christmas Meal and Drinks
• Innovation Connect Membership
• Home Entertainment Benefit - We provide a payment every month to cover your Spotify and Netflix subscriptions.
• Work from Anywhere Benefit - We allow staff to work from abroad, which helps save annual leave and increases travel opportunities
• Wellbeing Mornings - We allow staff to take a morning off from work to focus on mindfulness or self-care.
• Occupational Sick Pay (OSP) Scheme - We provide staff with an enhanced number of paid sick days, which increases with length of service.
• Company pension scheme (if you qualify).
• Ecologi - Climate Action Workforce - For every employee, we offset their annual carbon footprint. The average annual carbon footprint for an individual in the UK is 8T CO2e, and our monthly subscription on behalf of them more than covers this.
• Spill - Mental Health Support Platform - Every employee gets access to Spill, where they can book therapy sessions, ask therapists questions, and access a huge advice library