Creator and Community Management Associate

at  Open Partners

OVERVIEW:

The Creator & Community Management Associate is responsible for thinking and planning how to engage with our individual client communities, and is pivotal for the success of the growth of brand accounts. We are looking for social and influencer natives who are natural born creators which means you are able to come up with, shoot and edit content, while also having a conscious understanding of the influencer landscape from ideation through to outreach, briefing and content approvals.
You will play an integral role in shaping our client’s online presence, managing social media accounts, creating compelling content and elevating client accounts through creator and influencer-led content. This multifaceted role involves collaborating with various teams and stakeholders to drive our clients brand’s success. You will report to the Social & Influencer Partner and work closely with our marketing, social media, client services, and projects teams.

DESIRABLE QUALIFICATIONS AND EXPERIENCE:

• Experience in CXM tools like Sprout or Sprinklr.
• Experience with influencer management tools such as Tagger or In Da Hash.
• Understanding of influencer and creator management, negotiation and contracting.
• Be able to work ideation through to execution (storyboards and pitches included).
• Strategic thinker with experience of helping brands grow in social media.
• Understanding of PR tactics and social/brands.
• Client servicing & stakeholder management skills.

ROLE RESPONSIBILITIES

• Work with the Social & Influencer Partner to set the strategy and deliver strong community management and growth of brand accounts.
• Working hand in hand with the full social team to find scaled opportunities to create brand fame, informed by social intelligence and audience understanding .
• Support the Social & Influencer Partner in elevating client content through creator and influencer content strategies.
• Support across end to end management of creator and influencer content.
• Manage conversation for a number of clients who offer a range of services to consumers.
• Schedule approved content, optimising for the best frequency.
• Reporting and optimisation of content.
• Channel development and management.
• Identify content in line with trending themes and moments.
• Being a creative voice inside the agency and outside to help elevate creative.
• You will be expected to help us achieve our ambition of delivering communications that are better for everyone: more relevant for consumers, drive better results, drive performance for advertisers and develop more rewarding careers for us.

TO BE SUCCESSFUL IN THIS ROLE, YOU WILL:

• 2-5+ years of Experience.
• A positive, flexible, can-do attitude.
• Be able to coordinate and prioritise a number of tasks at the same time.
• Self-motivated and proactive.
• Confident, approachable, and able to build strong relationships.
• Confidence in writing and editing strong content, ability to be a storyteller.
• Driven to always improve with a curious mind and an entrepreneurial spirit.
• Strong and engaging communication style, ability to sell in and showcase your ideas internally and externally.