Credit Analyst I (French & English Speaker)

at  Resideo

ADI Global Distribution (A Resideo Company) is the leading global wholesale distributor of security, AV and low-voltage products with more than 25 years in the business. Our extensive global footprint reaches more than 200 locations in 17 countries and is combined with our strategic supplier relationships and focus on customer service to serve you with one of the widest ranges of products and services of any low-voltage distributor.
As the Credit & Collections Analyst you will have the opportunity to develop your knowledge in facilitating a high level of cash flow and minimizing levels of overdue and bad debt. You will be responsible for maintaining a balanced credit risk across all accounts which fall in line with company policy, while developing strong business relationships with customers and internal teams, via phone calls.

• Performs collections of past-due invoices, leads root cause analysis, and implements corrective action with the customer and internal partners to ensure timeliness of future payments.
• Influence customer payment behaviors by actively reaching out to customers of ADI via phone to ensure payments are a priority within the customers’ payables resulting in a direct impact to the cash flow of the company.
• Receive incoming calls from customers and internal teams to assist with multiple requests such as payments, past dues, and orders inquiries.
• Organize & analyze all internal and external customer accounts and identify all collection issues.
• Assist with monthly forecast reporting.Collaborate and build relationships with internal departments and stakeholders.